We fell in love with this hotel because of its website. We were promised pampered luxury and although the room was very nice, the food didn't live up to expectations. We bought a food voucher with the room as part of the package persuasively marketed on their site but the waiter made us feel like second class citizens for having it and it only covered half of the meal. We also had an 18% service charge added to the whole amount and didn't get very good service.Breakfast was ok but not as good as advertised. The lady behind the front desk was very helpful though and gets top marks and the cheese and wine between 5 and 6pm was a nice touch.

The Crowne Pointe Historic Inn & Spa is perfectly situated in the heart of Provincetown, MA. It is within walking distance of the shore, local sightseeing excursions such as the Pilgrim's Monument, and the quaint streets of downtown with its abundance of shops, art galleries and fantastic restaurants.

Our deluxe room was beautifully decorated, extremely clean and the king sized bed was downy and inviting (and judging by how quickly I fell asleep every night, I'm certain it was sprinkled with magic tranquilizers.)

It was conveniently equipped with wi-fi and plenty of electrical outlets, a flat screen TV with DVD player and best of all, a deep jacuzzi tub! (Complete with rubber ducky)

We splurged on a couple's massage at the Shui Spa on day 2 of our stay and as a testament to the therapists' talent and the ambience of the establishment, we were rendered absolutely useless for the remainder of the day.

Unfortunately we never did partake in the Bistro's offerings but that's only because of how much fun we were having in town and how little we wanted to be held down by solid plans of dinner reservations.

The staff, very accommodating, also seemed genuinely happy. I can only imagine that such a beautiful work environment does wonders for the soul!

It was a treat to stay in Provincetown during the "off season”. What it lacked in lush window boxes and seasonal delights, it more than made up for in tranquility, the beauty of empty beaches, and in the personal service of every establishment we were in.

this place is great, food, room, spa were all better than we expected. Everyone at the Inn was friendly and helpful and showed us where to go for fun and tourist attractions. We enjoyed all our meals especially in the Bistro at night. We will be back over the summer.

Stayed at the Crowne Pointe for two nights in late February, 2008. The initial reservation via phone was smooth and pleasant (John) and the checkin was even smoother (Matt). We were given rm 203 and it was beautiful. Great bed, large bathroom, and just enough room for two. It was not nearly as large as the website photos would lead you to believe, but it was still very nice. The only problem with the room was on the second night, when the people upstairs used the jacuzzi...it was the loudest noise outside of a construction site I have ever heard..the ceiling shook, the walls vibrated, it was awful, for about 30 minutes or so. Other than that, the footsteps of the people upstairs was noticeable the first day, but not after that...maybe we got used to it?
For meals, we had breakfast (complementary) at the restaurant...very good. Good variety, small area to eat, but not crowded. Dinner Thursday night was at the Bistro. Salad was excellent; main courses very good, though my steak was a little underdone; dessert was a 50/50 split~ Mine was excellent, hers was undercooked Creme brulee...watery and more like pudding than custard. Waiter was very professional.
Other comments: Property was nice, not crowded at all. Staff was more than pleasant..every single person we encountered was professional, warm, and courteous. Turn down service was a nice touch the first night, but did not come by the second night. (??) Water pressure in the shower was average. Room amenities and decor were perfect.
Did not take advantage of the Spa (but heard several other guests speaking very complimentarily about it) or the wine and cheese event before dinner.
The area was really nice, though pretty quiet in the off season.

For a rating, I would say that the place was very good. It did not rise to my expectations, but we were satisfied nevertheless. For a great escape for some down time/ alone time, we would definitely go back. Not sure that would apply to the peak/busy season.