We stayed here for 5 nights. Frontdesk service was friendly & prompt. The room was spacious & clean. The buffet breakfast was good with a reasonably wide spread. There's complimentary internet (2 PC's) & printing in the business centre. The reason we stayed here was its close proximity to my husband's workplace.
Location isn't the best if you haven't a car. It is a good 10 min walk to the nearest bus stop, along a very busy street across freeway on/off ramps. Otherwise, the hotel's complimentary shuttle can drop you there or at Waltham Commuter Rail Station. However, the commuter rail is expensive & it will cost you one way $6.75 to get you into Downtown Boston -- $4.75 by rail to Porter Sqaure Station & then change to the $2 "T' (Red line) into the city. If they aren't too busy, they may drop you at the more economical ($2 fare) Riverside Station Green T line but they will tell you that it's not within their shuttle "range". Ask, & you should be able to get dropped off there but only after the morning rush hours. I did so during my stay. Getting picked back from either station can be a long wait of up to 45 mins (fastest was 20 mins) after calling the hotel as they seem to be always busy. This isn't an option if you are in a hurry, otherwise you need to factor in the waiting time.
Nearest supermarket is at Wal-Lex Mall, but handy only if you have a car. I think you can take a bus there but it takes like 45 mins when it's only a 10 min drive away. There's a TJ Maxx there too. There's also a COSTCO behind the hotel but not useful if you're not a member.
Housekeeping kept on forgetting to replace the complimentary bottles of water almost everyday. Sometimes there would be one bottle, other times, none. Nevertheless, housekeeping was quick to rectify the situation once a call was made. There was a particular housekeeping guy who delivered the water without so much as a greeting or smile. In fact, he would bang the door hard as if he was irritated that he had to deliver the water & shove the bottles into my hand. We didn't complain as they were fast in meeting our request...
All in all, we enjoyed the stay as the suite was spacious but location is a pain if you are relying on public transport to get around.








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Location (e.g., convenience, views)



