I am a platinum member of Marriott Rewards and I travel a lot on business. This has to be the worst Courtyard that I have every stayed at. The hotel room is very dated with picture tube televisions and decrepit bathrooms.
We stayed in a suite. We were "upgraded" because of my platinum status. The bathroom was terrible shape. There is rust on the ceilings. The granite countertop was cracked. The wallpaper was peeling. The door to the bathroom was warping. The bathtub was in terrible shape. Grout was dirty.
Refrigerator in suite was old and we could not find the thermostat to control the temperature. It froze everything.
The bed sheets were old and did not fit the bed. Every night during our six night stay the sheets came off and we are not restless sleepers. The bath towels were thin and practically useless.
The carpet in the hallway was being pulled up. The hallway carpet was also dirty. The carpet in the lobby was also being pulled up. Marble tile in the lobby was damaged and simply replaced with concrete.
I used to work for Courtyard and this place is an embarrassment to the Marriott name. I take pride having worked at Courtyard and I am a loyal Marriott customer. But this place is the worst that I have been to. Marriott needs to come to this property perform an inspection and rip its name off the property. Having worked at Courtyards before, I know about these inspections.
Remodel this Courtyard now or rip the Marriott name off this property.
On a positive note, housekeeping did a good job cleaning our room. Unfortunately, cleaning cannot mask old and poor maintenance. The front desk was very helpful.
Elite members of Marriott, stay away from the property. You will be extremely disappointed and you will regret it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC