To start off I have to say I'm still shocked at this experience. Our room had a huge hole in the bathtub covered up by some type of tape. When we asked for a different room the manager said Yeah, maybe later after people check out. So we went out for the day when we came back to our room (after stopping at the desk to ask for more towels) we went back to our room and ALL of our belongings were gone. I can not even find the words to describe the feeling I had when I opened the door and our room was empty. Went back down to the desk outraged and was told o yeah we moved u into a different room while you were gone. We found (most) of our belongings in garbage bags tossed into the new room. Come to find out after speaking with some other guests at this fine place that they gave our room to another person while our things were still in the room. Never in a million years did I expect a hotel to manage their business in such a manner. When I asked to speak with the manager I was told no one was available. With out a doubt I will be speaking with the corporate offices. And to top off the wonderful experience when we went down for the complimentary breakfast the syrup was full of ANTS!!
- Official Description (provided by the hotel):
- We offer 52 comfort designed guestrooms. All of our rooms include 27 inch televisions with a choice of satellite options. Complimentary Wireless Internet access is provided along with free local calls and complimentary weekday newspapers. In room Coffee makers, a full line of San Francisco line bath products, iron and ironing boards and hair dryers are in all rooms. Air conditioning, climate control, and clock radios are also included. For your enjoyment we offer a complimentary continental breakfast each morning. Some rooms have microwaves and fridges. Please inquire with the hotel for availability. Pets are welcome with a $25 fee per pet, per night. Cribs and rollaway beds are also available.Hotel Services & Amenities Free Continental Breakfast Free Wireless High Speed Internet Access in all rooms and public areas 27 inch Satellite TV with HBO and ESPN Alarm Clock, Coffeemaker, Hairdryer in all rooms Iron and Ironing Board in some rooms Non-Smoking Rooms at property Pets Allowed at property - 25.00 USD Rollaways - 10.00 USD, Cribs - No Charge Wheel Chair Accessible in some rooms Local Attractions Jackson Harness Raceway - 3.5 mi Downtown Jackson - 4.5 mi Jackson County Airport Reynolds Field - 4.5 mi Cascade Falls - 5 mi Ella Sharp Museum - 6 mi Michigan Space & Science Center - 9.5 mi Michigan International Speedway - 27.5 mi Walter Hayes State Park - 33 mi Lansing - 36 mi Ann Arbor - 38 mi University of Michigan, Ann Arbor - 38 mi Nearby Restaurants Red Lobster - 300 ft Los Tres Amigos - Mexican Restaurant - 1.5 mi McDonald - 1.5 mi ... more less
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