Was in the area for a wedding in February and decided to use some Holiday Inn points to get a free nights stay. In the end we were glad that we didn't pay to stay here. Upon checking in and getting up to the room, neither of the keycards worked, that isn't that big of a deal and was quickly fixed. Upon getting into the room, the bathroom was dirty and almost seemed as if it hadn't been cleaned recently. My wife did a bit of cleanup, but we decided to ask for another room. When she asked about another room, the desk person made a comment about recent complaints about cleanliness and had a book that she logged the complaint into. The 'new' room was better, but the bathroom wasn't all that clean either.
The staff we talked to was helpful and the breakfast selection and coffee was good however in the morning.
Would not recommend this location.
- Also Known As:
- Holiday Inn Express Niles Hotel Niles
- Holiday Inn Express Niles Hotel
- Holiday Inn Express Niles Michigan
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