Perhaps the finest & newest hotel in TC, Cambria is now our #1 pick when we aren't staying at the Chateau Chantal winery B&B.
Each room is a suite, and the "tower suites" have an extra window in the bedroom area of the suite, since they are on the 45 of the 'tower' on the front on the building's architecture. The downside is the view is of the street, but what do you do? It's not a waterfront hotel unfortunately...or perhaps fortunately, since that would undoubtedly increase the price 50%. It was a quiet room regardless. Check in went very smooth, the staff were very pleasant (but not overly smiley & fake like some can be), and they offered someone to grab our bags for us (!) or get us a cart. I needed neither, but it was great of them to offer! Usually you have to beg for a cart at hotels.
The hallways and elevators are nice, quiet, clean. The rooms are extremely spacious, and well-suited for any type travel, especially business. There's a spacious desk with work lamp, and plenty of hookups right there for any type of internet you need (and there's wireless too of course). The phone is a cordless phone, a rather high-tech setup for a hotel. You get a blinking red light (voicemail) shortly after check-in, if you miss the call, from the front desk making sure everything is to your satisfaction. Where else do they do that? Most places would consider a courtesy call of this sort to be an invitation for guests to complain about something. Here they want to make sure everything is up to snuff. And it likely is.
The television in the bedroom area is very nice- a (I would guess, I didn't actually measure it) 42"-46" LCD. Bigger than you'd expect in a hotel room. And there's a second LCD, a 32", near the desk, with a loveseat across from it for separate viewing without hindering whoever's watching the bedroom TV or working at the desk. It's a nice setup that I think would be wonderful if you plan on spending any time in the room besides sleeping & showering, especially for a couple or small family. It might be a little overkill if you're a lone traveler, but that's hardly a problem. The cable comes with a movie channel or two, I think I remembered seeing HBO as I flipped through looking for Discovery.
The bathroom is very modern! Very nice! An all-tile and glass shower (NO tub, beware ladies), with only a partial glass wall. This is super-stylish (and nice if you're with your significant other!) yet lacks a little on the user-friendly side of it. The partial glass wall is in the faucet/shower side, with the opening being on the opposite side. This forces you to stand IN the shower to turn the water on, which as we all know is always freezing until it warms up. I failed to find a way to warm the water up before hopping in. I wasn't pleased with this, although it was still a very stylish bathroom. The sink is a porcelain basin that sits atop the vanity. Something you'd expect to see in a brand-new home or hotel, a very modern setup. Another oddity- no exhaust fan. You take a shower, expect fogged up mirrors, nothing you can do about it besides leave the door open. Maybe other rooms have them, but mine didn't. There appears to be a vent in the ceiling, but it's one of those always-barely-running ones that doesn't really "turn on", and it sure can't keep up with a normal shower. Quite an odd oversight.
The overall room setup & appearance is very nice, very modern and stylish. There's a fancy dark wood shelf separating the desk/sitting area from the bedroom area, with knick-knacks and vases and such on it. Almost has an African style. It's unexpected for this type of detail in hotel rooms, which are typically bland and stale.
There's also a "bar" of sorts- it's actually more of a counter with a tiny coffee maker on it, some cups & glasses, and a small fridge underneath. I thought it was a stocked minibar but it was simply an empty (and warm) fridge. The tiny coffee pot is stocked with some "Wolfgang Puck" coffee- one regular & one decaf single-serve pouch. I don't know much about Wolfgang Puck, but I thought he stood for quality. It says on the bag it's best in the world, only the finest beans, roasted to perfection, yadayada. This coffee is utter trash, it's nothing more than warm brown water when brewed. I actually ran mine through the basket with the pouch still in it a total of 3 times, letting it steep like a big teabag- and it was still barely gas station quality (and I didn't even use the full 4 cups, only 3). I was completely NOT impressed with the coffee. Lesson learned- always bring your own coffee & filters to a hotel room, not matter how nice the place is. If you like weak (or as some say "delightfully mild") coffee, then you're in luck. The coffee downstairs in the lobby is much much better. Which leads me to.....
Usually hotel lobbies aren't much of a hang out place, regardless of how clean they try to make them. The lobby here is one of the most beautiful, inviting, and functional hotel lobbies I've seen in a long time. I've never been to the 5-star ritzy ones in the big cities to compare, but this is the best I've been in, for a clean tourist town in northern MI. Large ceilings, fancy chandelier-type decor and lighting, and fireplace, a bar, plenty of tables, a bar, modern appeal, a bar. Lol, if you can't tell I was impressed with the bar. The bartender actually visited the guests mingling and visiting in the lobby taking drink orders. That impressed me. I didn't have to walk my lazy butt up to him, he came to us. They even feature local mission peninsula wines (which I sampled).
The only other complaint, besides the strange (but stylish) shower layout, was the lack of a second sink. I would have thought the little bar/counter with the tiny coffee pot would have been a nice place for another small sink. When the bathroom is in use, there's no way to grab a drink of water, or fill the coffee pot, or dump out the coffee pot, or wash your hands. A second sink should have been an obvious inclusion, I mean, they included a second LCD TV for crying out loud! I prefer realistic function to glitz...well, I prefer both when I'm spending $150+ a night.
A nice touch is the free shuttle service to nearly anywhere in the city. We took advantage of this for a ride to our dinner destination, Trattoria Stella, at the Traverse City Commons (I highly recommend for a 5-$tar dining experience). We were able to enjoy the fine wine to our heart's content and not have to worry about the drive back to the room. Just two simple phone calls- one to take us there (he arrived within 10 min of our call) and one to get us back (another 10 min). A $3 tip each way and all was well!
The hotel also offers a breakfast in the mornings, complete with omelets made to order and a few other items. This costs about $8/person, it's not complimentary. It was pretty popular based on the number of people there, but we didn't eat so I cannot comment on the food quality- although I've read some great and some so-so reviews on that. There's self serve coffee- free to all guests (and this coffee is actually good). And you can order mochas & such at the bar which is pretty much a part of the dining area. I was NOT impressed with my mocha, pretty weak and lame. Not nearly as good as McDonald's or Starbucks. My advice- stick with the complimentary coffee in the lobby breakfast area. It's bold and free.
All in all, with the greats and the could-be-betters combined, this hotel gets a 9/10 from me.
As I said at the beginning of this review, it is definitely our #1 choice when we're not doing the winery B&B. We will be back later this year!
Tower (corner) suites have an extra window but are closer to the road than some rooms. Still fairly...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC