This hotel seems to have forgotten that guests need to be treated as guests. Instead the management running this hotel act more like they are running an elementry school. I'm not sure if they have a low class clientel that really needs all these rules, if an attorney runs the hotel, or if they just like spending all their time creating new rules. I should have known something was up when I confirmed my reservation online and received an e-mail confirmation reading me the riot act, going as far as to say "we will charge you a cancelation penalty even if we rent out your room to another guest," along with other policies that were not worded in the kindest of ways. When we arrived at the hotel to check in, the check in form consists of multiple rules requiring initials and signatures. All of this is very off putting and didn't make me feel treated like a guest. I've never seen this before when checking into a hotel and was very turned off.
As far as the hotel facilities, it is very average and just ok. If you are looking for a hotel in Ely with air conditioning, it is really your only non-budget motel option. Rooms are ok, but hallways need updating. Restaurant was very average, think not much better than a Perkins. Not too happy that we paid a high rate and everything in the hotel felt very average. Given the rate we paid for this room, if I had to do it again, I would not stay at this hotel again but instead would try to stay at one of the upscale lodges nearby.
While the hotel is next to a lake, you are high on a bluf and not by any means on the lake. Pictures are deceiving on website, the beach / lake is a 10 minute walk down a steep hill. Location of hotel isn't great, you are behind the town's main street and a bit far to walk to town. On a map it doesn't look far, but there is a old mine (now a lake) that you have to walk around to get to the town's main street. If you stay at this hotel, plan on driving everywhere.
- Also Known As:
- Grand Ely Hotel Ely
- Grand Ely Hotel
- Grand Ely Resort
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