I stayed at this hotel for a convention that took place in the summer of 2008. On the whole, it was a very positive experience. First, the pros:
1. The staff was very friendly and helpful. I had to call ahead because I actually arrived a day later than my reservation due to flight delays and cancellations. They were very accommodating. They also gave me clear directions to a nearby Verizon Wireless store when I realized I had forgotten my cell phone charger.
2. The room was quite clean and the beds were incredibly comfortable.
3. The housekeeping staff did a great job with the room and were very generous with the room amenities (towels, soap, shampoo, etc.)
4. The shower was clean and very comfortable.
5. I loved the pool and the hot tub in the fitness center.
There were a few minor cons which were not that big of a deal to me, but are worth mentioning:
1. While there was a continental-style, a la carte breakfast for us, when I asked for decaffienated tea, the staff looked at me like I had 5 heads. The next morning, however, they had some out.
2. Internet access is pricey. For the amount of time that I needed it, it was actually cheaper for me to do quick e-mail checks in the business center and pay for internet by the minute rather than the per-day fee they charge for the room.
3. Don't use the vending machines for bottled water. You pay $1.25 for the really tiny bottles. There are convenience stores nearby.
On the whole, I wouldn't mind staying here again. For the most part, I was treated well. Just as a sidenote, many people recommended the nearby Hell's Kitchen for breakfast. I went there and found it to be underwhelming. The bread used to make my French toast was lousy and it had an "oniony" aftertaste. The griddle must have been used to saute onions just before my French toast. The one time I ate breakfast in the hotel's restaurant, while I did find it to be kind of expensive, the quality was good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Business meeting / Event