The lobby smelled a little like cigarette smoke when we walked in the front door. The hallways all smelled strongly of smoke. The front desk clerk said when we asked her if anyone smoked in the rooms, that if anyone was caught smoking, it was a $100 fine they would not be refunded. The room above ours was very noisy, with what sounded like kids running back and forth all hours of the night. The staff was very friendly and prompt in fulfilling our requests. The housekeeper only emptied the trash, made the bed, and replenished the towels; he/she did not replace soaps, shampoos, or toilet paper--we had to request more. Our room was around back, away from all the traffic of the highway and people coming in and out of the hotel, and was right around the corner from the elevator, so we didn't have far to walk from the car or to the room on 2nd floor. The pool/spa area was very clean and neat; the pool and spa were clean and looked very good; I swam in the pool for a while, then got in the spa for a few minutes; I was the only one there, so it was very peaceful. The room did not smell bad at all...it was very pleasant-smelling when we walked in, like someone had just sprayed air freshener or vacuumed with carpet freshener. Very speedy check-in and check-out; very friendly staff. After a brief rain shower one evening, we returned to find lots of ants all over the table and in the restroom, and had to call maintenance to spray them. This is just a little annoying to me and my wife, but not really a problem: when the bathroom light is turned on, the exhaust vent comes on too. We don't always need the vent, so it was difficult to hear each other if one of us was in the bathroom, and the other was in the main room. There needs to be a separate switch for the fan. Overall, I would probably stay there again. It was close to almost everything in Branson, but not a lot of traffic on the highway, and we booked several months in advance, so we got a very good deal.
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