This is where we like to stay when in Springfield, MO. We come several times a year to shop or to enjoy a play or ballgame. This hotel is the perfect spot. Great location, clean comfortable rooms and great service! Friendly, helpful folks who treat their guests like dear friends. Especially Lou, the lovely lady who is the hostess at happy hour. What a lovely little spot to have a glass of wine or a beer, pop corn and a friendly chat. Breakfast is just right. I'm on Weight Watchers, so I have several healthy choices. My husband loves the waffles and sausage. Although we did not use them, the frig, microwave oven & safe are nice touches and there are laundry facilities, too. This isn't a luxury hotel with fluffy towels, robes and expensive toiletries. But the basics, a clean comfy room, comfortable bed, large clean bathroom with clean towels & basic soap, shampoo & lotion are here at a great price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 December 2010
Thank you so much for the compliment you gave about our hotel. I'm so glad you enjoyed your stay with us here at the Comfort Inn Springfield. Lou is a gem and an asset to have as an employee. I am so glad you enjoyed her company. Our goal is 100% guest satisfaction and it begins and ends with our demeanor and interactions with guests from the time they enter our establishment to when they depart. We work with all our staff members through training and continuing education and achieving high customer service scores through multiple channels, including review sites like Trip Advisor. I hope you have a Merry Christmas and Happy New Year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC