I was planning a much needed vacation in March, and was looking on Trip Advisor for inspiration. I had not been to Vegas in 10+ years, and wanted to see a Cirque Du Soleil show, so, Vegas it was.
I was looking for good prices on Incrediblememoriestravelco.com, and found a good listing for The Palms. Booking what I thought was a room at the main hotel (I did not know that Palms Place had even existed), I was happy with the description and pictures.
Upon our arrival to the Palms, we wne to check in, and were told that we were actually staying in a brand new Palms tower located next door. The man at the front desk was very nice and offered to have a hotel limo take us to the tower, but we declined because we wanted to walk.
Upon getting to the tower, we were a bit confused because there wasn't any foot traffic. Upon getting to the front desk, the receptionist informed us that we were getting upgraded from a studio to a one bedroom suite. The woman explained to us that the hotel was BRAND new, they had yet to even have a grand opening.
After leaving the front desk, we were escorted to the elevator. We (my boyfriend and myself) loved to feel of the hotel: very sleek, modern, and sexy.
Our room was at the end of a long hallway. When we entered and turned on the lights, we were floored: It was amazing! Immediately to our left was a small powder room, and directly in front of us (down a long stretch of hallway) was an amazing view of Las Vegas. We walked straight ahead, and saw a full kitchen to the left. It had a full fridge and freezer, dishwasher, flat top stove, full service for four, a dining room table, everything!
To the right of that, was an amazing living room with flat screen TV and double sided fireplace, as well as a small balcony. Going through the living room and to the right was the bedroom, which included an amazing bed, flat screen tv, large balcony, and a bathtub! Next to the bedroom (other side of the wall from the bed) was the bathroom which included double sinks, 3 head shower (amazing!), seperate, secluded toilet and a flat screen tv.
The bubble light hanging in front of the sink was cracked, so we called to the front desk to let them know. The cracked light was not an issue, and did not affect our stay.
We then decided to explore the suite more, and discovered a nice vanity cove (most likely used for make-up application), huge closets with iron and ironing board, coffee maker, and washer and dryer!
Upon our return from the Cirque show, we wanted to use the bathtub located in the bedroom. We turned it on, and learned that the hot water was not working. By this time it was at least 2 am, but we really wanted to use it (how could you blame us), so we called the front desk. They told us that they would send someone to help us.
In about 10 minutes, a handy man came to our room. He was VERY nice, and quickly "solved" our problem. Apparently, our impatience got the best of us, because the hot water was actually working. The hotel was so brand new that the hot water just took a while to travel to our 12th story room. He told us that their were probably only 40 people total staying in the hotel.
Upon leaving, the staff was very helpfull with whatever we needed: suggestions where to eat, where to go for fun, directions, etc.
Overall, I would say the stay was fantastic, and I would recommend this hotel to anyone ans everyone! It will be money well spent!