I spend about 6 weeks per year in Las Vegas for business. I've stayed at many different hotels from Hampton inn to Mirage to Bally's to the Palms. During past trips, I've visited the Hard Rock, and I've always wanted to stay there. So when the opportunity arose, I jumped on it. My 60-year old mother decided to make the trip with me, and we were both excited to stay there.

I can't tell you how disappointed I've been with my experience with the Hard Rock Hotel. It began immediately upon entering. The front desk staff were incredibly cold, rude in fact. The clerk seemed annoyed to have to answer my one question (What room rate am I signing for?). They did not have our room ready when we arrived, thus, someone had to call me to inform me when the room was ready. This guy was incredibly snotty toward me. I was floored by the way I was treated. He talked down to me to the point where I was almost in tears.

We sat at the casino bar. The waiter was rude there (saying he'd only comp our drinks if we were playing dollars... I've never heard of such a policy. What was worse was that we were playing dollars).

We visited the 24-7 cafe. The host finally had to come wait on us when none of the waitresses had come to help us after 20 minutes. Our food arrived cold. I had to go to the hostess stand to get my check.

The day we arrived (monday) when we finally were able to access our room, the music at the pool was so loud it rattled EVERYTHING in our room. I'd gotten up very early that morning and wanted a nap after a long day of work. Sadly, it was not to be.

There is construction taking place here. I was awoken at 5AM today to the sound of airhorns, which continued every minute or two until I left at 8am.

Half the pool is closed off, forcing all of the drunken teenagers who stay here into one side of the pool. There were literally NO chairs during the last two days of my stay, and the pool was basically standing room only.

The clientele of the hotel is another thing... PLEASE NOTE- if you are over the age of 22 and mentally older than a 12 year old, you probably won't find this place interesting. I'm a fun-loving 31 year old and I feel very, very old at this place. Last night around 230am, I was awoken by a girl screaming "IM DRUNK" at the top of her lungs right down the hall. I've seen way more than my fair share of people stumbling through the casino, restaurants, and common areas of the hotel. I've been bumped into by a sloshed person more times than I can count.

I will N E V E R stay here again as long as I live.

We stayed at the Hard Rock for a bachelorette party trip. We reserved adjoining rooms. We get up to our rooms and they are not adjoining. The front desk said to our faces that there were. We complained, then they said well there are no more rooms even next to each other. Nice, why did they lie to our faces?
We look out the window of our room guess what the hotel is expanding there is construction going on, and its loud! Then the hotel alarm goes off its being tested for about 10 minutes. Thats great. The beds were nice and the rooms and shower were big enough. Nothing fancy, just minimal. The casino is tiny, which is why they are expanding. The party at the pool on Sunday is out of control. This is a definitely a party hotel, with lots of young people with their tops off and passed out in the hall way. This hotel is loud, if we didn't get the construction we would have got he pool view which is loud all day b because they play loud music at the pool. If you wouldn't like any of this then do not stay here. If you want to be loud and party all the time, then stay here. There are nice restaurants like Nobu, and Ago here, just take a taxi from a better hotel to have dinner, do not stay here. The people who work the front desk are slow and just act like they don't really care. There are some positives as well some service was nice, but the negative really out weighs the few positives at this hotel.

With its horrendous service and 'taxi ride' exile away from the main Vegas strip, it's a wonder the Hard Rock hasn't already collapsed under the weight of it's own pretentiousness. It was hard to figure out which was worse: the hotel staff, who can barely see the customer down the length of their own noses, or the hotel's typical, [--] clientele, where redeeming values were traded in for another pair of booty shorts. I'm pretty sure our single room had more character in it than the rest the hotel.

Like every good vacation, the Hard Rock was truly a test of patience. If I'm ever tortured for information or sent to a concentration camp, I'll always have the Hard Rock as my glimmer of hope, since I'll always know there is at least one worse place I could be. When you've experienced the Hard Rock, things can only improve from there.

At first glance, the facilities appeared satisfactory, but it was hard to get a clear interpretation since everything was draped in a haze of self-importance. It was like being on another planet, where world issues like the occupation of Iraq, rising energy prices, global warming and a slumping economy don't exist. For the customers of the Hard Rock, these issues probably don't. As long as my next shot is on the way and my pants retain their pleat, who gives a crap that people are starving to death from the price of corn?

I've never before experienced an entire community of people who only care about stuff that doesn't matter. Even simple positive personal traits, like manners, are nonexistent. What do you call someone who values their 'good time' over the well-being of other people? Evil.

If you're evil, you'll love the Hard Rock.

If you want to see what exactly is wrong with the world, visit the Hard Rock.

We stayed at the Hard Rock for four nights in June 2008. My husband and I were in Vegas for a trade show/conference for his work and the choice of hotel was not ours. A company that his does business with chose it and booked a large block of rooms. My husband and I would like to return to Vegas for a non-work related trip sometime, when we do, we will not be staying at the Hard Rock.

The biggest issue while we were there was the construction. They began at exactly 6am, so no sleeping in. The vending and ice machine on our floor did not work the whole trip, we notified staff a couple times, but nothing was done. Housekeeping barged into our room once without even knocking (we had allowed a coworker to put her luggage in our room for a few hours while they got her room ready, the maid saw someone with luggage leave the room, assumed someone checked out and just walked right in).

I also did not like stay off the strip. This may not be an issue for some, but we ended up making 3 trips to the strip per day in cabs @ $20 round trip. So about $60 per day in cab fare.

Finally, the pool was a bit intimidating for an over 30. I'm 31 and in fairly good shape, but not quite up to the Hard Rock scene. They also would not allow me to bring a water bottle (that I purchased at the hotel) out to the pool. I cannot sit in 110 degree heat in the sun without access to water, especially when already a bit dehydrated from the night before. So I didn't really spend much time at the pool.

We did not eat in any restaurants but I had room service twice for lunch and the service and food was fine.