Demographics - 45 Married Male / traveled with my wife / first time to Vegas / Celebrated our 24 Wedding Anniversary whilst at the Trop / Not Party Goers - nor into gambling.
Dates of Stay - June 11th - 13th, 2012.
The 'New' Tropicana is looking pretty snazzy these days. Their 200-300 Million USD renovations are nearing completion; and the complex is looking great. At the time of this review, the Bagetelle and RPM (Club?) and a small segment of the pool deck weren't open. I watched the construction guys while ascending the Club Tower Elevators - and it seems the construction workers are doing 'trim and punch out' list work over there. That area should be opening soon. I also observed new speakers being installed in the pool area to enhance the already good sound system on the pool deck.
This isn't your grandpa's Trop -- I heard that somewhere and I realized while sitting pool side in the 104 Degrees F Vegas heat that the Tropicana is reinventing itself afresh with a new branding/image. The older generation that once patronized the Tropicana is passing away. My wife commented that they are marketing towards the 40 something olds. The poolside play list, as well as the music playing throughout the complex is straight up 80's Hits, and yes, I did hear Donna Summers blaring out the speakers at one point. No complaints here :-) The Tropicana will appeal to the 35 and up crowd.
We spent a total of 4 nights in Vegas - 2 and 2 Split - with a three day canyoneering trip in Zion, Utah in the middle. Our first two nights were at another Vegas hotel. Our last two nights of our Vacation were at the Tropicana. What we immediately noticed and liked about the Tropicana staff was that they were personable, engaging, and real. From the moment we entered the Tropicana property, until we left, everyone that I encountered were courteous and helpful. Tony, who greeted us in his role of Valet, helped us get our bearings as we exited our car after a 4 hour trip through the deserts of Utah-Arizona-Nevada. Kudos!
The check in process at the Tropicana is truly a 'Breeze.' The queue at 3pm was about 70 people deep and we made it up to Terry, who efficiently checked us in while explaining the complex layout. I found out that Terry was a veteran who served in the same branch of the military as I did. We shook hands and thanked each other for our service. I watched the process - and timed the wait in queue. I felt the total check-in time of 20 minutes was outstanding, especially considering there were about 15 Russians in front of us. No process improvement suggestions here.
Where is the Gym? The answer - it is inside the Glow spa and it overlooks the pool area. It's pretty small; but the equipment is in good repair and the facility is extremely clean. If you're looking for a universal bar, a bunch of free weights, a rack etc- you'll be disappointed. This gym is 'machine' oriented; and there is very little space to do any floor exercises such as stretching, yoga, and core strength exercises.
Pool side - Here's where I spent most of my time and considering how old the Tropicana is (opened in the mid 1950's) - the pool area can be likened to a great gospel choir in a quaint church, let the hallelujah's roll! It is still award winning after all these years! It is here where I encountered Simeon and Kim at the frozen drink bar. They were helpful and made us some great refreshments our our first afternoon pool side.
We rented the Little Torch Key cabana on Tuesday and it was money well spent. Cory, who took EXCELLENT care of us in her role as the pool side waitress, made sure we were well taken care of throughout the day. I watched her graciously deal with a group of drunk / obnoxious men who kept on hitting on anything that had a bikini top. My wife and I started referring to these guys as the 'Bucket of Bud Boys' - and the father in me was keeping a watchful eye on them. Cory was a trooper, though. Oh, I mustn't forget that Kim helped out getting us settled into our cabana - she ran over some towels for us - which may have been out of her stated responsibilities. That demonstrated to me - team work. Pool eats were delicious - and were delivered promptly to our cabana.
Restaurants - We ate at Bachio's the first night - food was really good and our waitress took excellent care of us. I wish I could remember her name. I asked her how long she worked at the Tropicana and she stated she has been with the Trop for nearly 19 years. We had reservations at the Biscayne for our second night and the food and service was superb! Hector and Tim were top notch! We also ate breakfast at the Beach Cafe. The buffet was really good. Jessica, and her fashionable culottes, took excellent care of us in her role as a waitress. And - Derwin - the eggs-made-to-order-chef-du-jour amazed me with his mad culinary skills as he whooped up a great omelet.
I've read tons of reviews on the Tropicana before selecting the hotel for our 'second set' of two nights in Vegas. Some negative, most were positive. It comes down to one's expectations. If you're looking for opulence, over the top accommodations, as one reviewer referred to as 'Vegas Vibe' - then, you'll probably not enjoy the Tropicana. I've visited the Bellagio, New York New York, Mandalay Bay, and Excalibur. These are huge complexes! I was picking up our 'O' tickets at the Bellagio and noticed the check in queue. The lines were longer than an 'E' ticket attraction at Walt Disney World, and I noticed the staff there as overwhelmed, impersonal, and pretentious. So, like that welcoming coconut fragrance that greets you as you enter the complex via the luggage ramp from the Valet - the Tropicana is an inviting breath of fresh air on the Strip. I think the Trop has recognized its niche on the Strip - be real, be personal, strive to reach beyond the expected level of service. We stayed in the Club tower, 14th floor -- 58 room. The room was super clean. The only negative comment was that the hallways had a weird smell, as my wife referred to as 'kitty litter box.' I think this slight odor was emanating was from the newer carpeting. It wasn't the slight moth ball fragrance that you'll notice in the tower elevator area on C - that made me say, "Hey, smells like grandma's."
I recommend staying at the Trop - it may not be in the 'heart' of the Strip - but it's close enough if that's your thing. It offers you a lot of bang for your buck. I think they will be adding that 'Vegas Vibe' once they get their night club reopened. I thoroughly enjoyed the whole South Beach / Cuban feel. I guess you can say I'm coocoo for coconuts - I will definitely stay again at the Tropicana should I return to Vegas!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC