Had to stay at the Mirage for a conference. Booked the room online 6 weeks in advance through their website, and they charged me for the first night as a deposit. Specifically asked for a King Bed and non-smoking room. Got there and all they had were Queens in smoking rooms. I asked what was the point of paying in advance for the room when I don't even get what I paid for? Only response was that it was there policy to charge for the first night (my experience has been that a credit card number was enough of a guarantee), and that they were sold out of the rooms I requested. I explained it wasn't a request, it was paid for specifically in advance. I began to think I was going to have to grease her palm to get what I had already paid for, but I wasn't gonna play that game. So I took what they had. Room stunk to high heaven, and so did me and my clothes after staying in the room. Amazing how long the stink of smoke lingers. The room was also run down and worn out. Internet was a ridiculous $12.95 for 24 hours. And the toilet seat wouldn't stay up, and as a man, it was quite a hassle. Also found the casino quite dark and hard to get around. One thing I found impressive was the catering for the conference - food was excellent, which I wouldn't normally expect when serving 1,200 people at once.

We just came back from a 3 night stay at the Mirage in Las Vegas. After probably 15 visits to the Mirage it will most definitely be our last time staying there.

First off the rooms are dated by some years. We were told by the staff that they are well over due for some refurbishing which is due early 2008. My parents complained about their bed having springs coming out of the mattress. After 4 hours of headaches and being told that there were not any rooms available (an obvious lie) they were upgraded to a suite.

My father and I like to bet the horses and sports in the Sportsbook which is amongst the nicest in Vegas. We were told on Friday afternoon that there was a rodeo party (so the section we usually sit in for 5 hours a day would be closed) and will end on Saturday evening. We checked out Monday and it was never opened. Nobody had an answer as to why it was still closed.

We did see the Beatles Love show which was excellent and the Buffet was great as usual.

Previously, we have been treated with Excellent service and now this was a notch above poor. Going to the Mirage every year was a trip we very much looked forward to but it is time to look for a new place.

Check-in was a breeze, we got an upgrade to a Strip View room which was nice after our long day. The view was amazing, and now I understand why people pay extra to have it. The rooms are definately a bit dated, they don't have plasma screen TVs, and the bed covers had been used to the max. I think they're re-doing their rooms in February though. However, the room was clean. We were on the no-smoking floor, but the second we got into our room it smelt like smoke and they had the window open (I guess they were trying to air it out). The walls are PAPER THIN. You can hear everything going on in other rooms. The beds were old as well, you could feel some of the springs.... but nevertheless they were comfortable. The staff was the thing that makes this hotel above average. Anything that we needed was brought up promptly. They were really kind and approachable.

The Mirage is a really nice hotel. a great location the pool area was great and a plus was the tigers and dolphins on the premises as well. try a ice cream in the ice cream bar really nice. great food. The hotel was clean and tidy.overall a good stay here