Let me say that it takes forever to get a room, they are very slow at the desk, for some reason they do a lot of computer keying, the rooms are too far from the Desk, they have two buildings, with a pool in between the two buildings, the walk is very long to the rooms, we got a room that was in the back of the building, the ice and the drinks was at the front, we did not get the ice but once because of the long walk. We did not have any do not distrub labels for the door, I called and they said they would take care of it, I went out and came back a few hours later, no signs, I call again and told them I needed labels for the door, waited about an hour no labels, called the next day about the same thing, they said they would bring they up I pointed out that I had asked twice the day before, they said they would bring them, I told them I was waiting and if they did not show soon I would talk to front desk supervisor if the labels did not show up, they showed it about 15 minutes later, I like coffee, they had a two cup coffee machine, i used both cups, the next door when the rooms where clean , no coffee was replaced, I had to call the desk and ask for more coffee, On Friday I found out that the Buffet is Closed! So is the Mexican Cafe, so is the BBQ place, The only Buffet is at the Primm Casino, you have to walk or take the bus that comes every half hours. The Primm Buffet is the worst it is nothing like the Bills Buffet, they have a limited amount of meat choice, the meat was dry and limited, they had some kind of meat loaf that was tasteless and needed salt and pepper the water came in a very small glass full of ice and about a mouth full of water, I had to ask for water three times, finally I asked them to leave the container that they poured the water from, the desserts were dry and they looked old , I tasted a few of them and could not eat them they were just too dry for me to eat, the fried Chicken was over cooked and very dry, the roast beef was also over cooked and dry I tried to eat a piece of the beef and I had to spit it out I just could not get it down, it was just too chewy, I tried some pasta with meat balls, the Beef was nasty and lacked favor, I gave up, And went to Denny;s which is the only place open at Bill Casino on Friday! It is ok, but very slow service, Very slow, The next day we went to the Buffalo Bills Buffet it was 100 percent better than Primm, the food was good and tasty and they had a larger array of meats, the desserts where excellent, I asked one of the supervisors why Primm did not serve the same kind of food that Bill Did and I was told that they had different suppliers and different chiefs and menus , I noticed that Bill's buffet had a long line of people waiting to get into the Buffet, while the Primm had no line at all, We went back over to the primm two days later and they had the same stuff twice, we did not eat there , we want back to Bills to eat! We also tried Whiskey Pete it was not much better than Primm buffet , we will never eat at Primm or Whiskey Buffet ever again, the food is really bad and taste less , The hot dogs are ok, As for the gambling I only play keno, on Friday the Buffalo Bill place is not that full, but Sat and Sun it is just lots and lots of people, I could not find a keno machine for two hours , I walked and walked and looked and looked and waited and could not find a machine that was open, they have about 12 machines next to the Hotel number two they where full, I went to the circle bar where they have keno it was full of people and all round the bar they had keno machines, no luck, I walked all round the place and every where I looked all the keno machines where taken, I gave up and played some penny machines for a while, got up and looked around again and could not fine a keno machine that was open, I finally gave up and went up stairs, I came by down later that night around two in the morning and was able to find a keno machine to play, The same thing happen the next day on Sunday, but I did find the dollar keno machines where open, however I don't play high stakes machines, I only play the quart machines, so I had to pass on those machines, I again waited until about two in the morning and was able to find a keno machine to play, I did not win anything , I play the same numbers never changing my numbers , the most I won was $12.50 cents , after putting $150 dollars into one machine, I never got more than six numbers out of ten I played the first day for three hours and gave up, the next day another machine got one seven out of 10 only one time in two hours , I gave up and went to bed, the final day same thing, I put in $100 dollars and lost it all in less than an hour never got more than 6 out of 10 numbers on the Keno Machine, it was really bad, I never have lost like that ever! Usually I play the same numbers and I will hit seven out of 10 a few times, a lot of fours and fives out of 10 and maybe one 8 of 10 every once in a while, but this place was hard to even get 7 out of 10 once in 3 hours! Would I go back? NO, but my wife did do well she won a jackpot and she was happy with the Casino, she wants to go back, yes the food was just ok, and the rooms where too far from the casino, but she did not care about that because she won some money! So When She got some free rooms and some spending money (75 dollars) and some free buffet dinners in the mail, she wanted to go back the next month, I did not get a free room and I got 15 dollars in free play and one free meal, I guess she put more money in the machines than I did and she did win a jackpot, so we will try Buffalo Bill's one more time in June, I hope it will be better for me in June.
Get rooms close to the Casino on the first floor so you do not have to walk so far!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC