#1 in Jackson? Wow, I find that hard to believe. We had many issues last week, this was our 2nd stay at the place. 1)) Wifi was unreliable, we couldn't get online with 1 of our 2 computers, thankfully there was a computer downstairs, but it was basic, no adobe loaded, so if an attachment to an email was pdf, well, you were stuck, couldnt' open it. 2) Exterior maintenance definitely hurting, lots of chipping paint, damaged siding. 3) Lousy welcome, we showed up at 2:50, greeted by a sign saying "can't accomodate early checkings before 3PM", stood and waited while the one person around took care of a phone call selling the lodge to someone for its cross country trails....obviously a sales call for the winter season, and we stood and waited....after about 7 minutes, someone else showed up, didn't know how to check us in, but was at least recognizing that we were there. 4) Don't eat the cookies--Yes, they are wonderful, but there is a sign attached, "don't eat more than one cookie"...Wow, then just make them lousy, or don't offer them at all....The note on the jar complains about the fact they have to make 75 cookies a day, so don't eat more than one! 5) Then, there is the note posted saying that "unlike other Jackson lodges, they like children" and then a long litany of "don'ts" for your rambunctious kiddies. Well, I thought the note very negative, derogatory of the other town establishments, and unnecessary. FYI, we go up to Jackson 4 times a summer, we've stayed at lots of places, and I found the Lodge the worst of them all, after this stay, we won't be back. The place just had a very unwelcoming feel, it was like they had just gotten totally burned out, and couldn't stand another day of running the hotel, the front staff was very cold, the various signs very negative. I hated the place. I've stayed at Eagle Mountain, Wentworth, and the Inn at Jackson, all FAR superior to this place, and more reasonable in cost.
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