Really nice place, and MOST of the staff was very helpful and polite, comfortable even the basic suite had anything you would need in a hotel/inn and then some. jacuzzi was relaxing. our only complaint while staying there was maybe a bit drafty at times but I just adjusted the heat and it worked fine and we did have a wake up called scheduled by the one employee there i didn't care for and she "forgot" to enter it into the system so me and my fiancee missed breakfast and had to rush to check out so we could pick up our daughter in time but we only stayed one night so when we complained about this the woman at the desk the next morning gave us a free night for any other time, I think that more then made up for the inconvienance, and we will definatly be back for our free night! side note they're lucky that they didn't forget a wake up call for someone who might of had a business meeting to make it to, but i think that's a mistake they won't make again.
don't pick the fouth floor if your having any alchohol, elevator makes you dizzy, but that could...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 May 2012
Thank you for reviewing our hotel on Trip Advisor. Our hotel and staff prides ourselves on being ranked in the top 2% of Hampton Inn's worldwide for cleanliness and guest satisfaction. On that note I was disappointed to hear that you were rushed due to a wake up call not being set up for you as you had asked. I was however glad to hear that we exceeded your expectations by offering you a gift certificate for a free night to return to our property. I can reassure you that when you return to the property if you are in need of a wake up call , it will be set up correctly. This issue has been addressed with all staff members and all understand the importance of the impact not receiving a wake up call can have on a guests' stay. Thank you again for your feedback. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC