In response to the previous review I also heard the loud noise around 3am and hallway chatter Saturday July 16th after the high school baseball tournament. I also heard a couple of rooms open their doors and yell at the (young adults?) who were in the hall way. I do sympathise with the employees in this case as with only a small number of staff overnight this type of situation can be a be difficult to deal with. I also stayed Sunday night and the hotel was 100% quiet.
Most aspects of the hotel were 5/5, the front desk staff were excellent, the room was of great size and the bed was comfortable. The price I paid was a great value for the area and the location was 30 seconds from the highway. I docked points in 3 places: 4/5 for the Sleep Quality due to the noise issues Saturday night, 4/5 for cleanliness due to some black mold in the shower grout (30seconds and a spray bleach would fix this) and 4/5 for breakfast.
In terms of breakfast I wanted to provide a little more detail. The service, and the food that was cooked to order was fantastic. The special on Sunday morning (crepes with fruit) was also great. However the food that was pre cooked (eggs, bacon, sausage, home fries) was barely warm at best. I thought it may have been a fluke Sunday morning but Monday morning was the same. I didn't want to complain but I was going to mention it to the hostess on the way out (who seemed to love her job and be genuinely concerned that everyone enjoyed their meal) but she was busy with another table.
Overall, besides a few minor flaws I had an excellent experience and would stay again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 July 2012
Thank you so much for your detailed review. We truly appreciate all feedback and suggestions and are always looking at how we can improve. It is wonderful to hear that you found our staff to be accommodating, I am very sorry about the noise you encountered during your first night. The overnight team certainly has their hands full when the hotel is at capacity especially with sports teams. Going forward, we are planning to have additional staff on during such events so that all of our guests are able to get a peaceful night's rest as they should. Again, thank you for taking the time to write about your experience and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC