We are so sorry to hear that you did not enjoy your stay with us. We encourage our guests to let us know if they have any concerns while they are here so that we can address them. There is a lot of detail that we explain to people during our tour of the Inn and check-in process, and sometimes it can be too much information. That’s why we also leave tent cards, such as the one on the custom made Carved Mahogany Harley Davidson Poker table with 4 matching wheeled leather chairs that came directly from the Harley Davidson Factory: “Please ask the Front Desk if you would like to borrow our (very high quality) poker chips and card set.”
We do have some high tech television and stereo systems in some of our suites, which can get complicated for people (including myself), so our Front Desk staff is always happily available to assist you with your remotes and operations. Please don’t hesitate to ask us.
I’m afraid we do not have the licensing to supply alcohol in our fridge, but we are more than happy to let you know exactly where you could obtain the alcohol of your choice. A lot of our guests prefer to bring their own libations because it is more economical and causes less government restrictions for us. In other words, guests are free to bring their drinks out into the lobby and in our back yard because we are not restricted by licensing. We do offer a wine fridge by our Mahogany carved Harley Davidson wet Bar in Motorcycle Madness that also came straight from the factory. If you choose to place items other then wine in the fridge, simply take a shelf out for more vertical space.
We especially designed Motorcycle Madness so that you can see the TV from everywhere in the room, including the bed. As a matter of fact, you can see your TV from your bed and your Jacuzzi in every suite here. There is also surround sound in Motorcycle Madness with two speakers right over the bed for your convenience. After reading this review I went into the suite myself to double-check. There is an oversized California King bed and the only way you can not see the TV is if you squeeze against the side wall using only 5% of the bed space.
I certainly can attest that our rooms are spotless. But we are not perfect and things can be overlooked. I encourage any of our guests to let us know if we forgot something. We appreciate the opportunity to correct it. If you don’t say anything than we never have the opportunity to make your stay the best one possible.
Though our prices are higher than the average hotel room, we believe they are a great value for the money. Where else can you stay in a suite with a private 7 person hot tub, custom Harley Davidson Furniture, attached motorcycle garage, 44 inch plasma TV with surround sound, TV in the Bathroom, including a great breakfast, wonderful mountain views in our spacious back yard, complimentary movies and yummy snacks at night?
Check out is 11am and we do need time to clean our rooms, so that is why check-in is 3pm. This gives us 4 hours to thoroughly clean 16 suites. Our housekeeping staff takes a lot of pride in their work, they work very hard, and they want to do everything possible to make our guests happy. Our suites are much more detail-oriented than most hotel rooms, and a lot of coordination is involved from our housekeepers to prepare our suites for our guests--- that are usually coming here for a special occasion. We do offer a $25 early check-in service, where we can guarantee an early check-in for you. But feel free to stop in early and see if your room is ready on your slated arrival date. We are always happy to let you in early if the room is ready (at no charge).
Maybe Motorcycle Madness was the wrong choice for this persons’ birthday surprise. As I always say, we have a suite for everyone here, but not every suite is for everyone. Your adventure awaits!