Good Price, about $85 per night.
Great View from one side.
The breakfast buffet was very good.
The staff was very friendly, but the whole place is kind of tired looking and feeling.
The indoor "heated" pool did not feel heated at all and after hiking all day, we really wanted that.
No ice machine worked for the three days we were there, and we needed ice for hiking water.
We are going back next year, but we are probably staying at a different hotel.

I also agree with the previous reviewer's statement regarding the pool area and uncontrolled children.

I will return to this resort as I knew what to expect..but I'm writing to alert travelers that this is not a place for a quiet, romantic getaway. The views are fab, and the hotel staff wonderful (friendly and helpful). Our room was clean and showers hot with pressure!

BUT, for some reason when parents are on vacation - they feel they no longer (or maybe never do) need to explain to their children proper behavior when sharing space with guests. There is constant running up and down the halls at all times - morning and night. When I experienced this, I thought maybe the hotel should have a sign-in sheet for kids that they promise to behave appropriately and respect the presence of other guests!!! I was there with my 16 y.o. daughter who, shockingly, stated to me: "Mom, you would NEVER have allowed me to behave like that when I was younger!" True. But, again...this is a family resort and being a seasoned traveler for business and pleasure - I am completely aware what "family resort" means. I enjoyed the rest of our stay (easy access to Cranmore, Attitash and Bretton Woods/Mt. Washington ski areas.). I only wish they had more snow. The Red Jacket offered wagon rides instead of the sleigh rides we were so looking forward to taking!

This Hotel is VERY kid friendly, so if you expect a quiet retreat, keep that in mind. We love the Red Jacket and are repeat customers, but that being said.....

1) They are in need of a refurbishment of the entire pool area....the indoor Jacuzzi has seen better days. The pool itself needs updating as well. The new rooms are really nice and I hear that the summer is bringing on more renovations.....that will be great!

Staff is great there....always a "welcome" and always personable.

2) I love children.....BUT! Some parents allow their kids to jump around the room and wander the halls late at tnight and always loudly and the rooms above mine! Not really the hotel's fault, but maybe more signage? Or put families on the ground floor?
Not sure of the solution to that, but it's the only real drawback to the RJ.

We stayed 2 nights, room was old, overlooking parking lot.Pool was FREEZING! Hot tub was filthy! Room was old, heat didn't work right, had to hold flush down on flush...when we told office, they said "there were no rooms available to switch with." Oh yes, they are remolding one half of the hotel, my kids couldn't use game room or vending machines...I wish we were told of this BEFORE we arrived!! Hope this quick summary helps!