This is a lovely old inn. I'm not sure what to think of our experience but you can decide from what I write here.
I had checked their website on Friday (we were looking to book for that Saturday) and it showed 3 rooms available. I called as I figured this last minute the website might not be up to date.
When I called, I talked to Bill and I asked if he had any rooms available. He said, he had one. I made the reservation at $150/night.
We arrived on Saturday and found out there were in fact 3 rooms available, as I had seen on their website the day prior. When I inquired what was available, he seemed reluctant to let us know and show us the other rooms. It seemed he was bent on selling us the room that we had "reserved" rather than one of the other rooms, which were actually $20-30 cheaper per night, each with a separate detached bathroom. BUT because we reserved the room that was $150/night, we could stay in one of those other rooms, which we opted for as it was in the more quaint old section of the inn, but still had to pay the price for the $150 room. When we asked for a credit since we had taken the room that was a lower price, he refused as he said we had reserved the $150/night room. Well if he had told us that other rooms were available, we might have opted for one of those initially as we were using the inn as meeting point to catch up with my sister the next day, not as a honeymoon or getaway.
So my question is if he didn't tell us other rooms were available when we called, and then when we took one of the lower priced rooms when we were there, wouldn't you have thought he would give us a credit for the room difference? I think that is good business practice, to be honest with your guests.
There were also a couple of other incidents that, on this winter night, had me wondering. One being that they offered us cake and then took it away as we were unloading our bags from the car, only after we both had just said, "Oh, we'll have to have some with tea by the fire!" So something is fishy there. This stay had me questioning whether I want to deal with BnB owners quirks anymore and that perhaps we'll just skip them all together.
We've stayed at probably over 100+ inns in our time and I think I can spot something off kilter when I experience it.
Otherwise the inn is beautiful, clean and charming. Food is great and we enjoyed our day out, just had a bad feeling from the night before.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC