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The Buttonwood Inn: Traveller Reviews

The Buttonwood Inn
Average price*: £104 ($184) (year-round)
TripAdvisor Traveller Rating: 4.5 based on 46 reviews 46 Reviews
5.0 of 5 stars
37
4.0 of 5 stars
8
3.0 of 5 stars
0
2.0 of 5 stars
1
1.0 of 5 stars
0
TripAdvisor Popularity Index: #2 of 24 B&Bs in North Conway
Show Hotel DetailsHide Hotel Details
  • Rooms: 10
Property Type: Bed and Breakfast
  • Guest rooms in a private home or small hotel that includes breakfast in the price of lodging.
Description: Buttonwood Inn is situated on more than five acres of field and forest on Mt. Surprise just minutes from the villages of North Conway and Jackson... This description is based on information provided by the B&B / inn.
Address:
64 Mount Surprise Road
North Conway, NH 03860

TripAdvisor Traveller Reviews

Reviews of The Buttonwood Inn

( 42-46 of 46 )
“Quite B&B with lots of charm”

The Buttonwood Inn

29 Feb 2008

The Buttonwood Inn is a charming farm house tucked away on a hill in North Conway just far enough from the small downtown area. From the moment you walk in the door you feel at home. The entire property was immaculate! I especially enjoyed the gas fireplace in our room. The yeast waffles and fresh juices were the perfect start to our morning. Our stay was the first for my boyfriend at a B&B and because of the Buttonwood I don't think we'll stay in a hotel again. Thank you Bill and Paula!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaw5's Summary
Date of Stay: November 2007
Member since: 29 February 2008
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“Weird vibes”

The Buttonwood Inn

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2 of 5 stars
New England
26 Feb 2008

This is a lovely old inn. I'm not sure what to think of our experience but you can decide from what I write here.

I had checked their website on Friday (we were looking to book for that Saturday) and it showed 3 rooms available. I called as I figured this last minute the website might not be up to date.

When I called, I talked to Bill and I asked if he had any rooms available. He said, he had one. I made the reservation at $150/night.

We arrived on Saturday and found out there were in fact 3 rooms available, as I had seen on their website the day prior. When I inquired what was available, he seemed reluctant to let us know and show us the other rooms. It seemed he was bent on selling us the room that we had "reserved" rather than one of the other rooms, which were actually $20-30 cheaper per night, each with a separate detached bathroom. BUT because we reserved the room that was $150/night, we could stay in one of those other rooms, which we opted for as it was in the more quaint old section of the inn, but still had to pay the price for the $150 room. When we asked for a credit since we had taken the room that was a lower price, he refused as he said we had reserved the $150/night room. Well if he had told us that other rooms were available, we might have opted for one of those initially as we were using the inn as meeting point to catch up with my sister the next day, not as a honeymoon or getaway.

So my question is if he didn't tell us other rooms were available when we called, and then when we took one of the lower priced rooms when we were there, wouldn't you have thought he would give us a credit for the room difference? I think that is good business practice, to be honest with your guests.
There were also a couple of other incidents that, on this winter night, had me wondering. One being that they offered us cake and then took it away as we were unloading our bags from the car, only after we both had just said, "Oh, we'll have to have some with tea by the fire!" So something is fishy there. This stay had me questioning whether I want to deal with BnB owners quirks anymore and that perhaps we'll just skip them all together.

We've stayed at probably over 100+ inns in our time and I think I can spot something off kilter when I experience it.

Otherwise the inn is beautiful, clean and charming. Food is great and we enjoyed our day out, just had a bad feeling from the night before.

  • This TripAdvisor Member:
    • Liked — The inn itself is charming!
    • Disliked — Dishonest practices in telling us what was really available, and not crediting us for the room difference. Not providing password for internet access.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swrrly's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: 23 August 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Skiing / Winter sports
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“Wonderful place to stay”

The Buttonwood Inn

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5 of 5 stars
happytotravel2
30 Oct 2007

We had a wonderful, relaxing stay at the Buttonwood Inn as part of our trip through New England for our 25th anniversary. We highly recommend it. This is where we learned about Select Registry inns - which is the only way we'll travel in the future!

We loved the fact that it was a restored (meticulously done!) farm house. Beautiful dining room, cozy fires in the living area, clean bedroom.

We had a great drive over Hurricane Mountain Road into Fryeburg, Maine where we visited Sherman Farms at the suggestion of our innkeepers. Very worth the drive.

Highly recommended inn.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
happytotravel2's Summary
Date of Stay: October 2007
Member since: 30 October 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
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“Warm welcom”

The Buttonwood Inn

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5 of 5 stars
Lancashire, England
24 Oct 2005
2/2 found this review helpful

We stayed at The Buttonwood Inn for 2 nights. Our room was very comfortable and clean. The innkeepers Elizabeth and Jeffrey gave us a very warm welcome into their home. Make sure you are hungry, breakfasts are a speciality and Elizabeth is a wonderful cook. This is a place to take it easy and sit on the porch watching the humming birds. We were coming to the end of our holiday and The Buttonwood rounded it off perfectly, Jeffrey and Elizabeth are the perfect hosts.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: September 2005
Member since: 24 October 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
An Amazing Honeymoon, Older Travellers, Families with Teenagers, tourists
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“Loved the Buttonwood Inn”

The Buttonwood Inn

5 Sep 2005
2/2 found this review helpful

The Buttonwood Inn is by far THE BEST B&B we have ever stayed in. It is truly a 10! It's "off the beaten path" offers a little haven of peace surrounded by the mountains and beautiful grounds. The rooms could be photos out of a House Beautiful magazine. It truly gives you a feeling of "home". First impressions of Elizabeth and Jeff are not only warm and friendly, but you immediately enjoy being around them. And if that is not enough, it's all the little things that are added to make your stay comfortable and accomodating, i.e.; a little basket of treats upon your arrival, bathroom extra's like facial scrubs, toothpaste, and many other "little" touches that add up to alot.
My husband and I highly recommend this wonderful Inn - this is our second time and will not be our last.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: September 2005
Member since: 05 September 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
An Amazing Honeymoon, Older Travellers, tourists
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Reviews of The Buttonwood Inn

( 42-46 of 46 )
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The Buttonwood Inn Address

64 Mount Surprise Road, North Conway, NH 03860