We went here in January because my father had fond memories of past vacations spent there with my mother when she was alive. There was my 82 year old father, myself, my 30 year old daughter and my baby grandson.

They did not give us an oceanfront which we requested (even though oceanfront rooms were more expensive), but when we were there we saw many empty ones (darkened rooms with the window curtains opened even though it was midnight and past).

When my daughter called for the reservation, she emphasized we would be there with a little baby who would need some kind of a crib or pack 'n play.

We got there late and checked in. We were tired and the baby was tired. The room was modest, which we expected - a typical "down the shore" hotel room. The "kitchenette" was a microwave, sink, refrigerator (no ice in the fridge - none made). The bedroom was large with a jacuzzi and there was a pull-out couch which could accommodate two. No crib!

We called the front desk and asked if they had the crib. They said they "hoped so" and, not long after, ended up at our door to tell us there was none.

We spent the next hour or so trying to find another hotel in the area with no success and my daughter and I ended up sleeping in the bed with the baby between us.

Engleside made no attempt to accommodate us at all and when we complained about there being no crib, the manager simply shrugged and walked away.

We checked out the next day and ended up in the Tinton Falls Residence Inn which was a pleasure, like being at a five star hotel compared to Engleside. After this experience, I can honestly say that we will never patronize Engleside Inn again. What a bad experience!