Thank you for your review. The reservation that you made by phone was for 4 Adults and 2 Children. Upon arrival, you brought an additional 4 persons. I asked if I could provide you another room for your additional guests but you declined stating that it would cost too much. The cost of the room was $822 + 12% state taxes for 3 nights in a double room efficiency apartment ocean view. The state of New jersey receives the 12% state tax and this is out of my control. The Sand and Surf Motel provides 2 free beach passes for the beach. Children 11 and under are free. You had 4 children who were free and were given 2 additional passes. The fact that Seaside Heights charges for the beach has no bearing on the fact that you brought 10 persons and had to pay additionally to the town. We provide half price additional badges and I am not sure if you purchased any. The Sand and Surf Motel pays full price from the town for its beach passes. On the morning of check out a young women from your apartment asked to use a bathroom. She stated that hers was not working since late the previous night. I asked her why you did not tell us. She said I don't know. You then asked to use a bathroom. You stated that someone was in your bathroom. Ken stated that the bathrooms in the lobby were closed at the moment. You then stated that it did not work. Ken went to the room and fixed it within 5 minutes. It was clogged with toilet tissue and paper napkins from your guests. Either way it was easily fixed and promptly corrected based on notification. Upon check out which was at 1045 you left your car in the paid parking lot with an expired sticker till after 1PM. It clearly stated on your parking map that 10AM was the allotted time for the car. Additionally, there were posted signs about $6.00 paid parking. When Ken, the owner checked the room he found the kitchen to be in bad shape. There were multiple pots and pans and dishes with food all over the pots and the stove had to be cleaned for over 2 hours of maid time. It clearly states in our agreement that you signed that kitchen areas must be left clean. Unfortunately for us that was not the case. I am sorry that you felt caught off guard by the charges for a late check out, paid parking, and a very messy kitchen totaling $86.00. The 100 security deposit provided by you at check in is clearly explained in the check in procedures. The Sand and Surf Motel prides itself in maintaining a very clean establishment.