I Stay in this hotel only one day, during the weekend, with my family. It was a good hotel by the way. The view is exceptional. But, when i arrived there, the front office staff was not very help full. They didn't offer us to carry our baggage. After we arrived in the room, they didn't explain the room facilities. As i go to the bathroom, i saw nothing in the bathroom amenities. Only a couple of soaps. No shampoo, nor shower cap. I didn't expect more like a lotion or a tooth kit. Not even a coffee cup is available in the room. But, i stay in the family suite at that time, and i know for sure that there's only us and another 2 room was occupied. So...??? Am i pick a wrong time to stay there? when the low season begin...???
On the second day, at 7 am my sister go to the restaurant to ask a favor, to have a coffee cup and a hot water ( since it was not available in our room ) theres one guy there, he said that she can not get the cup and hot water a that time with a rough tone. And then i was planned to swim after my breakfast. What another shocking day...The pool was so dirty. Greenish every where. The pump was dead. and i can see the water bugs are everywhere. When i asked some one who in-charge in the pool bar, they say that the pool water pump was broken, and no one to fixed it. And regarding the greenish, the answer my question with a smile.
Over all, some of the staff was very care with us. The rest of it...it seems they don't event have any attention that they have a group of guest are staying in their property.
I dont know whether they read this reviev or not, because they are so ignorance.
Is it because i am a Balinese...??? and they taught that we can not afford to spend our money there? i don't know. But it's totally not acceptable.
- Also Known As:
- Tauch Terminal Tulamben Hotel Tulamben
- Tauch Terminal Tulamben Hotel
- Tauch Terminal Hotel Tulamben
- Tauch Terminal Tulamben Resort Bali
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