When we arrived at the Inn, there was no identifying sign at the entrance, other than "No public restrooms." How inviting! When we found the front desk there was no one to check us in. Someone from the dining room told us that in order to check in we had to drive to another location. After doing so, we drove back to the Inn, where there were no signs pointing out how one might find the room. Another wandering staff person took us past a door that said "This area closed," and led us to the elevator. In the room, which was admittedly clean, reflecting a recent refurbishing, there was a satellite-connected TV, but with no instructions or listing of channels. On our own we were able to tune in a couple of channels, but most of what we were looking for were inaccessible. We called the front desk--several times--but each time we reached only voice-mail. Later when we encountered a member of the staff, we asked about the TV. He came into the room and tried to get it to work, but finally gave up, and said he'd have to check with someone else. Although the room was newly furnished, my wife found the bed uncomfortable, and was sure it was old. Many items one would take for granted--e.g. cups or glasses for water, ice bucket--were missing. We tried the dining room for lunch, but the salads we ordered were tiny and consisted of a few leaves and a bare minimum of other items. And they were priced at the level of a side salad at a $$$ restaurant. In fact, the entire menu was priced at that level, although the quality was at the $ level. I must say that the staff people we encountered were congenial enough, but no one seemed to know anything, or feel responsible for the fact that they didn't. (Lots of sheepish grins and shoulder-shrugging.) If they had offered us a 50% discount to be "guinea pigs" and trouble-shoot the rooms, I would have no complaint. But they are charging full-price rates while providing incomplete accommodations and inadequate service. Hopefully the situation will improve in the future, but I suggest that prospective visitors planning a stay near the date of this review proceed with caution.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC