I stayed here on my honeymoon for 3 nights. in fairness to the hotel the staff were very friendly and good. The spa was also very good but overall my experenice here was not a good one.
Firstly and most importantly to me, the air con unit in our room was completely and utterly inadequate. The temprature in dec is very very hot and without a good air con unit there was literally no where to escape the heat. We couldn't sleep at night it was so hot. we mentioned it to the manager who said perhaps it would be cooler if we turned off the unit altogether and opened the doors and windows!! We were paying a LOT of money for this hotel, and for the air con unit not to work sufficiently was a huge annoyance and inconvenience.
secondly the pool was dirty and this made swimming unpleasant.
thirdly the lunches in the hotel were of a poor quality. i also found a live caterpillar in my salad one day which obviously was pretty off putting!
The day trip we took to the desert which was v expensive was in my opinion a very poor trip. The scenery is stunning, amazing etc but the guide had little english and was not friendly or informative (which was in direct contrast to all the other guides we had in Namibia who were really really brilliant with their information and friendliness) Also the van we travelled in had no air con, was smelly and dirty and the door would not open. It should have been an amazing day trip but it was the poorest one i have ever been on,
I think this is a hotel with a lot of potential. It is in a beautiful location, the staff are generally very good but there is room for a lot of improvement. First and foremost they need to sort out the air conditioning.
hope this helps!!
- Also Known As:
- Le Mirage Desert Hotel Namib-Naukluft Park
- Le Mirage Desert Lodge And Spa
- Le Mirage Desert Hotel
- Le Mirage Desert Resort
- Le Mirage Desert Lodge & Spa Namibia/Namib-Naukluft Park
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