When you arrive in Oia, you stop first in the management office where, before even seeing the hotel, let alone your room, they make you pay in full and sign a form stating that you agree there are no refunds. Beware, there's a reason for this.
Here are some facts;
VIew - it is a partial caldera view, not full, as the view is 70% blocked by a mountain ridge.
Toiletries - there are none, unless you count the Days Inn style liquid soap dispenser mounted to the wall.
Linens - the towels are cheap beyond description, like sandpaper, and reaked of cigarette smoke. The sheets aren't much better.
Cleanliness - we had to clean the toilet ourselves when we arrived, along with a spiderweb in the bedroom. Tiles are missing from the shower. A general state of neglect and disrepair permeates, but not in a good sense of charming antiquity; more like indifference.
Air Conditioning - weak at best, our room never got below 75F.
Refridgerator - worked fine, but has no water or other items in it for guests. Hit the store before you go.
Wake Up Call - promised at 5:15am to help us make our 7:00am flight. Good thing we travel with an alarm clock, as we were never called.
Internet Access - none. Our Eur70 hotel room in Transylvania had free wireless access, as did our Eur65 hotel room in Istanbul and our Eur180 hotel room on Mykonos. But this hotel, at Eur220 for our room, has no access at all.
Luggage Pick-up - we waited 40 min's at the management office, being told "5 minutes" again and again. We finally grabbed our luggage and walked to the hotel as the guy who was supposed to meet us had turned off his cell phone and neither the managment office nor the hotel manager had any idea what had happened to him.
Credit Where Credit Is Due: The Russian girl at the hotel front desk really tried to cheer us up, showing us several other rooms we could have (all were in poor condition) and even bringing breakfast to us on our patio well after the cut-off the following morning. We assured her that our anger wasn't personal toward her, she was great, it was the hotel owners and management we were upset with.
Net net is that Santorini is very expensive and perhaps you can't find a better place to stay for "just" $300/night. Our suggestion though would be to either find more money for a better hotel or simply go visit another island. We wouldn't stay at this place again if it was free.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping