My husband and I stayed with my parents at K&G over July 4th weekend, for 4 nights. My parents had wanted to fish for salmon, and K&G has a great fishing charter they run as well, so it seemed really convenient.
The cabins were rustic, but we expected that. They're cabins after all! The first problem was that they were also very smoky and my mom has emphysema and I'm allergic to smoke and nothing on the website had indicated they had smoking rooms so we never even thought to ask. When I went to ask the owner if they might have a non-smoking cabin available, she told me that the only non-smoking rooms were in the lodge. Unfortunately, those rooms didn't have kitchens, and we were planning to cook our catch. To their credit, the housekeeper came by with a room freshening spray and we bought a candle and tried to make do. Another downside was that the "air conditioned cabin" really meant one old window unit in the living room...which meant if you were in the bedrooms it was HOOOOOT. Really hot.
We were in a 2 bedroom cabin, and each room had one single bed and two doubles, so you could have slept 6. The rates depend on how many people are staying...in our case, it would have cost the same to get two nicer, non-smoky rooms in the new lodge attached to the restaurant...but then we wouldn't have had a kitchen. Anyway, the beds were pretty much what you'd expect in a cabin but the pillows were worse. I think if you brought your own pillow, you'd be fine.
The kitchens are super small and don't come with a lot of plates or cups, but if you bring paper/plastic you'll be fine. We cooked some nice meals in there, and though we struggled, it seemed like a fair amount to work with for a rustic cabin.
We were glad to have a kitchen because it turned out the restaurant and bar were closed for our entire stay--for the holiday. They hadn't told us that when we booked the cabin, which was pretty disappointing. However, they did call my parents before arrival to warn them that the restaurant would be closing. I guess they just don't get enough business over the holiday weekend?
One day, my mother wasn't feeling well and we put the "do not disturb" sign on the door for part of the day. We figured out in the late afternoon that we needed paper towels and garbage bags and towels...they don't stock the cabin with a lot of extra of anything...I guess people make off with it. No big deal, so we called the front desk...got no answer at first...tried again and the owner was about to go pick up her daughter and said she'd bring it to us later. Unfortunately, she never did, and we wound up using tiny grocery store bags for trash and had no paper towels to de-grease our bacon with the next morning.
We had booked a fishing charter with them also, and the boat was really beautiful. We were all really excited, but my mother wound up feeling really sick and so I took her back to the lodge, not realizing I had left the cabin key on the boat with my dad. I figured it was no big deal, but when I got back to the office to ask them to let us in, there was another guest who had gotten locked out of his cabin and no one at the office. It was about 3:15 pm--within the "open" hours listed on the door...but the sign said closed. We called the emergency number and reached the owner who sounded pretty annoyed with us. I guess it's fair to be annoyed, but maybe it's better for business not to actually express it. I was pretty annoyed that I had my sick mother in the car and the office was closed during the day! Anyway, to her credit, the owner got someone to come find our key for us, and she was pretty quick in getting up there and nice about the inconvenience.
The location is fine...about 10 minutes from the marina and downtown area, and just down the road from a Price Chopper grocery store and a few fast food places. However, there is an Econo Lodge and a Best Western right on the water downtown, and that might be a better location if you don't need the kitchen. There really aren't ANY nice restaurants around--the restaurant at the lodge is it--so that made it doubly disappointing that it was closed.
The charter was pretty expensive, but given how hard it is to catch those big fish by yourself, it seemed worth it. Even though it was a "bad fishing day" according to our captain, my dad and husband caught a total of three big fish--a 21lb king salmon, a 23" steelhead, and a nice brown trout, all of which the captain's son filleted for us. The captain definitely seemed to know what he was doing, and the boat had a huge inside room for those who got hot or tired of waiting for fish. =)
The property is pretty (and there's a swimming pool area that looked pretty nice), and if the cabins had been non-smoking and the restaurant had been open, I would have been really happy staying there and would have probably given it another try despite the poor customer service. Everyone has a bad day, after all. I will say the customer service leading up to the experience was good...we received a lot of communication via email and they were responsive to questions we emailed them. Maybe they're just really understaffed.
Overall, I think it's good for groups of fishermen. And families with kids or pets that want to save money by cooking. It seemed a tad overpriced for the level of service and the facilities available, but I would have thought it was a pretty good deal if the restaurant were open and the customer service more friendly and responsive.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC