Before arrival, we made a reservation for 5 people with the request for a cot. Upon check-in we were told that a cot would be brought to the room and that everything would be taken care of. We left for dinner and returned to the room to find no cot. After going back to the front desk we were told by the manager that we were booked into a "standard room" and that we would not be allowed to have a cot. We explained that we have 5 people staying as asked whether they felt it was appropriate to leave one guest sleeping on the floor. They offered no explanation, and left us to our own devices to find a comfortable sleeping arrangement. We should have been made aware of the situation at check-in; manager was indifferent. Will NEVER stay again and will NEVER recommend.
- Also Known As:
- Hampton Inn Suites Poughkeepsie Hotel
- Hampton Inn Suites Poughkeepsie Hotel Poughkeepsie
- Hampton Inn Poughkeepsie
- Reservation Options:
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