My husband and I spent one night at this hotel, arriving in Cary for an unexpected funeral.
Since we were unfamiliar with the area, we found the desk staff very helpful when we made our reservation (they verified our locations) and were very courteous when we arrived, giving us an early check in as requested. We were meeting other family members, and they gave us rooms on the same floor. They provided helpful directions to the Raleigh airport, as we were picking up relatives.
The hotel was clean, quiet, and the breakfast area was well stocked.The bedding was very comfortable. We appreciated the fact that coffee was provded in the lobby throughout the day, and that we had a place to congregate for visiting.
The location of the hotel was a little tricky to find since it is located within a medical park, but our GPS guided us in. Otherwise. I would pay very close attention to directions provided by the hotel.
Anyway, a big thank you to the staff at this location!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 March 2012
I'd just like to take the time to thank you for giving us feedback. We love to hear about the things we are doing right and the things that we can improve on!
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I am glad that in your time of need our staff was able to efficiently take care of your needs. We do stive to take care of each and every one of our guests. I'm happy that we were able to get you checked in early so that it was one less thing you had to worry about.
Thanks for also mentioning our clean and quiet hotel along with the comfortable bedding and well stocked breakfast. I know these are all things that make us a great choice when traveling to the area!
We hope that if you ever come back to the Cary area again, that you would stay with us. It would be a priveleage to have you back!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC