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Sheraton Charlotte Airport Hotel: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 30 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
9
3.0 of 5 stars
6
2.0 of 5 stars
6
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#61 of 159 hotels in Charlotte
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  • Hotel class: 3 of 5
  • Rooms: 222
  • Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway Charlotte, NC 28208
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Nine story modern high rise. Guests will enter through our beautiful five story atrium lobby. Lobby areas includes seating areas grouped around... This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: £112 ($190) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Sheraton Charlotte Airport Hotel

( 6-10 of 30 )
“So so”

Sheraton Charlotte Airport Hotel

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3 of 5 stars
College Station, Texas
29 Apr 2008

A big reasonably clean hotel not too far from the international airport in Charlotte, there is surprisingly little around this hotel and little to mark the location. The first time through I drove right by the unmarked entrance.

There is not much next to the hotel, a gas station on one side, a lot of mechanics garages running down the street on the other side and across the street, a major highway 85.

The hotel is big and modern. The service is a little odd. I do not think I spoke with anyone there who did not act as if I were a bit crazy. The first room I was given actually had someone already in it. No apologies from the desk clerk but disbelief in my claim that the the beds were unmade, there were clothes scattered about and the TV was on.

Dinner was in keeping with the general experience with a waiter who treated me like I was crazy. The food was good but the drinks were watery and every thing seemed a bit expensive.

TV is a bit limited in channels. I guess the idea is that you are supposed to buy entertainment from the hotel. There was not too much noise and the room I was in was large, seemed clean (no UV detector in my bag), and was comfortable.

Leaving, I noticed again the oddness of the people working there. If you said hello to them as you walked through the hotel, they would pretend to be looking the at something interesting on the wall. I had a bag of garbage I wanted to get rid of in the car from a week of camping but the person at the front desk told me there was no place I could put it so I drove it to the car rental place where they politely dumped it for me.

Overall, I think the hotel is nice but the people who work there are not and would go somewhere else in the future. I liked Embassy Suites a few miles away. Everyone there was pleasant during the times I have stayed. This was just a little on the cold side for my taste.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanaZ's Summary
Date of Stay: April 2008
Member since: 31 July 2006
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Average price*: £112 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“good middle of the road hotel”

Sheraton Charlotte Airport Hotel

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2 of 5 stars
Denver
29 Dec 2007
0/1 found this review helpful

the BAD:
- I HATE IT WHEN HOTELS $ GOUGE $ YOU for (bad) WiFi .
Please. it's 2007 - Good, free Wireless should be a standard, free service at hotels. There is no business center offering free internet either. I shelled out the $$$ to check my email only to get poor, spotty service.
- nothing within walking distance, you need a car

the GOOD ..... or bad depending how you look at it :)
- it's like a fun place for kids, the place was full of them.

also friendly staff and free shuttles to the airport.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bscrim's Summary
Date of Stay: December 2007
Member since: 22 March 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Average price*: £112 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Convenient and wonderful”

Sheraton Charlotte Airport Hotel

16 Aug 2007
1/2 found this review helpful

After reading some of the reviews on here, i was a bit nervous to stay here. I honestly have no idea why some people didn't like this hotel!
We thought it was a lovely hotel. The hotel entrance is beautiful with beautiful tile, fountains, high ceilings, nice bar/restaurant and very friendly front desk staff.
Our room was great. it was just a standard room but we thought it was great. our bed was soooo comfortable! The room decor was tasteful and the bathroom was very nice and new looking.
The airport shuttle to and from this hotel was fantastic. The shuttle leaves from the hotel every half an hour or so and it was very efficient. They will also pick you up from the airport at any time. Our flight was late and we got in at 1:30am and it was no problem for them to pick us up.
Overall, I would highly recommend this hotel, especially to travelers who need a good airport shuttle!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecki14's Summary
Date of Stay: July 2007
Travelled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: 21 November 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Average price*: £112 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent for SPG members”

Sheraton Charlotte Airport Hotel

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5 of 5 stars
Virginia
9 Jul 2007
7/7 found this review helpful

Our family of 4 stayed here for one night as a stop-off on a drive to Atlanta. The hotel is right off I-85 so it is easy to find and easy to get back to the interstate. They provide special parking for SPG members right up front! Very nice. Also, when I checked in, the desk clerk informed me that I had been upgraded to the SPG floor at no charge. The floor was quiet, at least until we arrived. I had to scold the kids for running and yelling in the halls. (Sorry, if you were there, too!)

The room was large with 2 double beds. It was clean but dark. The lighting didn't do much. The coffee maker was clean and had three large packets of Starbucks coffee. While I may be one of the few that doesn't like Starbucks that much, it is a nice touch.

The beds were comfortable enough. Extra towels were brought up within 5 minutes of asking. The shower and sink both drained well and had plenty of water pressure. I struggled with finding the right temperature on the thermostat but despite my ineptness, I found it impressive that I could adjust it easily.

The next morning, we received both a Wall Street Journal and a USA Today. Check out took less than a minute. I will definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Location, SPG perks
    • Disliked — No complaints.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grhokie's Summary
Date of Stay: July 2007
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 21 June 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £112 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good hotel”

Sheraton Charlotte Airport Hotel

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4 of 5 stars
New Orleans, LA
14 Jun 2007

Our room was very clean and pleasing to the eye. Great mattress, pillows, and linens. I was woken once by a slamming door down the hall. The indoor/outdoor pool looked nice although I didn't use it. Bar area was good although smoky. Staff was great. Best feature was the 24h airport shuttle which we utilized twice during our stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
louisiana_sarah's Summary
Date of Stay: June 2007
Travelled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: 10 July 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £112 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sheraton Charlotte Airport Hotel

( 6-10 of 30 )
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Sheraton Charlotte Airport Hotel Also Known As

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208