I've stayed at this hotel several times before and reading the reviews I was dubious about returning. The advantage to me, as a pilot, is the free airport shuttle. The hotel is OK, but quirky.
We stayed on the 4 the floor (room 407), newly remodeled and poorly designed, but quite clean with a comfy bed and quiet. 3rd floor is being renovated and was closed as of this posting.
Negatives: Soft water leaves you feeling unrinsed after shower, but clean. Poorly placed outlets so furniture had to moved to plug in laptop. Inadaquate towel racks in bathroom and sink counter too small.
Positives: Location and view of marina. Walking distance to restaurants and historic district. Manager's reception with decent wine, beer and appetizers. Cordial, helpful staff. Wi-Fi access. Airport shuttle.
For those concerned about the "soft water". I think it's an issue at the Comfort Inn also. I was OK with it, and will stay here again.

This hotel needs many improvements. It should be shut down till they are made.The rooms have a bad smell in them, mold on the walls, a/c sounds like a train. This place needs to be rebuilt or change into a Days Inn. Very overprice for the charges and what you have to deal with. I will complain to the locak health dept.

I have stayed at this hotel a few times in the past. At one time, it was quite nice, back then, the best in New Bern. However, it has really gone downhill badly over the past 2 or 3 years. My last stay there will be my LAST stay there. Had to park 2 blocks from the hotel due to inadequate parking, front desk was understaffed, so had to wait to deal with surly clerk, and the room was in horrible condition. The rate was no bargain, either, though it would have been about right IF everything had been in perfect condition, and service was good, but neither was the case.

I stayed here with my boyfriend and my parents stayed in a separate room. This hotel allows dogs in their separate building which is a nice feature (and the rooms are still nice). I did not notice mold or cracking wallpaper. The rooms are very large and so is the bed. The bed was very comfortable and the bathroom was clean. The view of the marina and water is beautiful. You can walk to the restaurants and stores of New Bern from this location so it is convenient.