We stayed 2 nights in August 2009, 2 adults and a 13-year old, in a mini-suite facing the Zugspitze. The room was beautiful, and very well appointed. The front desk staff was extremely friendly, knowledgeable and helpful, and spoke perfect English. English was a little more rare with the restaurant staff, but they tried hard. The dinning room menu was not very extensive, but the food superb. Breakfast buffet was fantastic and we ate outside on the patio every morning, looking at the Zugspitze. Requests for room service and housekeeping service were fulfilled very quickly. There is a beautiful, large garden with lounge chairs and stream running through the property, as well as an outdoor foosball table and giant chess set. There are small, but adequate, exercise facilites and a very nice indoor swimming pool. The hotel is extremely quiet, but very convenient to Garmisch on one side, and Neuschwanstein Castle in the other direction. When we checked out, the owner presented us with a gift basket of local food delicacies.
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