On both ways of a round-trip across North Carolina we stayed in this lovely, newly renovated hotel. It was such a pleasant surprise, I really hate not giving it all 5 stars. (If I could have given it 4 1/2, that would be more accurate.) The ONLY reason I didn't give the max rating was that I thought the handicapped room my friend stayed in wasn't as thoroughly thought out as it could have been. The bathroom was great with sturdy fixtures and rails, but two simple things would make it better: 1) they have no king bed handicapped rooms available, and two doubles in this normal sized room just makes it too crowded for a handicapped person, and 2) immediately upon entering the room there is a narrow pass between the edge of the first bed and the desk chair pushed up to the desk. Not wide enough for my elderly friend in his walker to pass, and definitely not wide enough for a wheelchair. I was there to help, but a handicapped person alone would have had a hard time manhandling the desk chair out of the way.
I chose the king bed non-smoking room and it was comfortable and spacious. I wish my friend could have had that room, but there were no rails in the bathroom. Besides these things, though, this is a great place for the traveller or vacationer. The staff is awesome, truly friendly, the rooms clean, bed sleeps wonderfully, everything has had a recent update (paint, furniture, appliances, clock radio, phones, wall heater/air conditioner, TV---all are new) and everything they chose is quality. Great places to eat are a short walk away, and access by Bus 40 is a breeze. I liked this hotel very much, and if I ever have to stay in Winston-Salem again, I will go out of my way to stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC