We attended the annual oil conference held is Bismarck, and my husband's company put us in the Radisson. Overall, it was very nice. I read the reviews before hand so I would know what to expect, and I was anticipating hating the sleep number bed. While they weren't the best, they weren't as bad as everyone is complaining of. My husband, however, hated it. He felt he was rolling onto my side because his was harder than mine, making his slightly higher.
We brought our two dogs, and the hotel was mostly dog friendly. They put us in a "dog friendly" room, and I'm not sure what made it "dog friendly" other than the yellow pee stains on the bottom of the comforter that we noticed as soon as we untucked the sheets.
The hotel was nice and clean, and the staff was friendly. The water sometimes has a horrible sulpher smell, which made me sick sometimes, but otherwise it was okay. The only "real" issue I had with the hotel was once we left. I realized that I had left a very expensive piece of clothing (the first time I've ever left ANYTHING!!), and I called the hotel immediately. We were already back in Denver, and when I called they told me that the manager, who would know whether my item was there or not, was on out, and would call me first thing in the morning. I waited the next day. And waited. And waited. Until about 6 p.m. mountain time. I finally called the hotel and explained the situation, and they told me that it was because the manager was on vacation, and because of Memorial Day on Monday, would not be back until Tuesday (this was Friday). They then attempted to explain to me that they couldn't even tell me if they HAD my item, much less get it to me until Tuesday because she was the "only one with the key." I was FURIOUS. What if it had been a wallet? With ID? Money? Cell phone? Work computer? You're telling me you can't tell me if you have my item, much less ship it to me for another five days? Absurd. I guess I complained enough though because the very next day, someone miraculously called me (who apparently "also" had a key), and told me they would get my item out as soon as possible.
I guess in the end it was all okay, but I was very put off by the incident with the lost item. But if you don't leave an item in this hotel, your stay should be fine.
- Also Known As:
- Radisson Bismarck
- Bismarck Radisson
- Official Description (provided by the hotel):
- Welcome to unmatched hospitality and superb service. Enjoy our exclusive Sleep Number Beds and make your experience truly memorable. Located in the heart of downtown we are just minutes from the State Capital, Hospitals, Civic Center and Shopping. We have a Restaurant, Lounge and other amenities such as a pool, exercise room, free internet, airport trans. and more. With 10,000 Square feet of meeting space we can meet your conference or social gatherings. ... more less
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