We've stayed here numerous times in the past 10 years, it's been a consistent performer. For families with kids, the pool area is a nice diversion. For Canucks in town for shopping, it's blocks from the mall, Happy Harry's, restaurants, the freeways, etc..
Breakfast selection is pretty average: waffles, cereal, eggs, biscuits and gravy, but their coffee is awful (this however is the standard NoDak/Minnesota Lutheran approved coffee - half the beans, twice the water, lol). If you want real Java, you'll need to find the nearby Caribou in Herbergers or just up the road on 13th.
Beds are comfy, pillows are decent. This trip we were a little nervous about noise as our room was directly across from the elevator, but we literally did not hear ANY elevator noise after dark. Not many hotels I can say that about.
Staff has always been friendly and attentive, have never had issues with the heating/cooling systems as others mentioned. It's our standard go-to place when we head to Fargo for family weekends.
Third floor wings are all good choices. Elevator is actually quite quiet, so don't worry about...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 April 2012
It was a pleasure to serve you. We are proud to offer great guest accommodations and customer service. The joke about the coffee is cute we look forward to you stopping by on next traveling adventure. Be sure to ask for any specials, discounts or packages.
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Best Western Plus Kelly Inn & Suites
This response is the subjective opinion of the management representative and not of TripAdvisor LLC