Grand Bahia Principe--Akumal 7/05/2012 to 22/05/2012
First and Foremost I do not do many submissions to Trip advisor but when I do I try to be Honest and Truthful’ so here goes.
After a journey of some 17 hours -10Hrs flying time, the rest in Airport Time, and Coach Travel to the Hotel we arrived at the Hotel Complex and I must reiterate what others have said the place is Huge, Check in was smooth and a welcome drink was offered, we were then taken to our Apartment/room 5711 along with our Luggage ,we travelled there on one of the little runabouts that are at your disposal ,and are available to take you anywhere within the Complex this being Akumal, Coba ,&Tulum,so far so good .
We entered our Room and Oh Dear it was large and drab, poorly decorated, the furniture was badly Dated and we had a 13 year old T.V.(now I know you will be saying who goes on Holiday to watch TV and I will come back to the TV later) sitting on the sideboard, that also housed the Refridgerator.in one corner was a table and two chairs, and opposite was a kind of settee, which I suppose could be used as a Bed it was old and badly worn
The bed was huge and hard, although we did have a mattress topper, ,which made it more comfortable we had a bedside cabinet on each side of the bed on which sat the Telephone. The Air Conditioning worked a treat and did so for all of our Holiday, we also had a large ceiling fan which also gave good service.the Bathroom was old but adequet
Upon opening the Fridge I found it contained 3 small Beers & 3 small cans of Coke, I left a note for the person who filled the Fridge daily asking if we could have Sprite or Orange drinks instead of Coke as neither I or my Wife drink Coke I also left him a tip, he screwed up the note and the tip and threw it on the sideboard, I tried once more with the request but with the same result either he did not understand the request or the tip was insufficient ,no such problems with the Maid who did our room she was superb and left us magnificent Towel Artistry each day and did not repeat any of the Art she created .
The Pool Area was very large and had loads of loungers although you have to play the Towel Game to get one I had no problem with that as I am an early riser, the area was spotlessly clean and the pools were excellent with one having a swim up Bar (hogged by the Americans who drank Cocktails all day and shouted Oh My Gawd all the time) Another contributor to this site suspected that the Drinks were watered down and I feel myself not in disagreement with his concerns my Gin & Tonics did not seem to be very strong and tasted of nothing but Tonic Water, the Bar Staff however were very Pleasant and would make any drink you desired, there are many Bars on the Complex but they all shut at 23.30hrs although there is a 24 hr Snack Bar and you can get a late night drink there if you require one, very limited choice though.
The Dining Rooms are very Large and are obviously busy at Mealtimes, the food is Buffet Style serve your self
There is a good selection food available but most of it is inedible the food was not properly cooked an was always stone cold if you wanted hot food you had to queue at the place were it was cooked for you, especially at Breakfast the cook who did the eggs was always well attended with as many as 20 people waiting for a fried egg or omelette at any one time. The food was bland and was repetitive with potatoes and veg hard and hardly cooked at all, maybe this the way they like there Pots. & Veg. cooked but I don’t. At this point I would tell you that Coba does not have a Beach or in my opinion a very good Pool so most people staying there migrate to Akumal hence the fight for Sun Loungers a more serious by product of this that they all stay for Lunch at Akumal, as they are perfectly entitled to do so ,and this results in huge queues for lunch tables at the restraunt and the way these tables are allocated leave much to be desired for instance if a table for 6 becomes available and the first 6 people are couples you would think that they would be accommodated, well don’t you believe that for one minute they go down the queue looking for a party of 6 who may have just arrived in the queue and they are given that table despite the fact that the first 6 people may have been waiting as long as 30 minutes when I challenged this I was told Sorry that the way we do it. What makes it more galling is that when you complain about it most of the ones given the tables, tend to offer you a two fingered salute as they jump the queue, I also noted that most Mexicans seem to have no trouble getting a table.
Now the Fine Dining experience we went to 5 of them Mediteranian,El Piscador,Mikado Frutos del Mar.&Le Gourmet,the best of the lot was the Frutos Del Mar at Akumal the rest were just Mediocre apart from this one, the service was no better than in the Main Dining room I have eaten in some superb Restraunts all over the world and these so called A La Carte restraints would not even get a mention you may say that these establishments are on a Holiday Complex but remember they are a big selling point of your Holiday and apart from the one I liked the others are well below standard, I would also point out that if you want a decent bottle of Wine then you have to buy it, Wine is supplied as the House Wine and believe me its Diabolical. I tried to book a return visit to the Restraunt at Akumal but it was fully booked ,I was offered an alternative but I declined.
Whilst we were there we Booked two trips out One advertised as a trek thro the Jungle to the tallest Pyramid in the Yucatan which was O.K. but the trek thro the Jungle was a 3KM walk along a well worn 40foot wide road with cyclist and two people taxis (bicycles with 2 seats on the front and a young person propelling it for people who didn’t want to walk--FEE payable )the Pyramid was quite a sight though and worth seeing ,next was a visit to a Mayan Village to see how the Natives lived the people and the children were charming and willingly posed for Photos with you ,the main subject was a mother of 10 children and they would have you believe that they all lived and slept in the huts on site ,and I went along with this until at the end you are ushered into the site shop and there on every postcard is this young mother of10 smiling out at you ,now she is a either a very rich person or people who should know better are using her and her kids. The last visit on this trip was a swim in a Cenote
It was very nice after a hot day but it seemed to be full of slimy algae and was freezing cold, we didn’t stay long here, the second trip was on the Catamaran to Snorkel, highly recommended a first class trip out, great crew unlimited drinks excellent Rum Punch and a packed lunch that was very acceptable this organised trip is by FATCAT Catamaran. Most of the trips are very Expensive and some are outrageous a visit to Chichen Itza is over a 100 pounds per person and some of the Reps have stopped doing it, and at this sight you are not allowed to climb any of the Monuments.
All of the buildings in the complex have very attractive thatched roofs built in the true Mayan Style and add a sense of the Mayan way of life, but on the Tuesday of our stay the weather broke, and we had a massive thunderstorm accompanied by torrential rain and these roofs could not deal with it, they leaked like colanders’ everywhere was dripping in water the floors were covered in water and because they are tiled floors they were dangerously slippy everyone was slipping on them, the outside walkways were flooded some were impassable
The public areas were flooded as were the dining rooms and it stayed like this until we left on the following Monday although the staff were trying to squeegee the water away it was an up hill losing battle, so we come to the Telly because of the Storms everyone was inside or in their rooms, in the public areas and the bars there was nowhere to sit it was difficult to get even a drink there was so many people crammed in so we went to our room
Wife to read, me to watch the telly (No Entertainment was put on during these Stormy Events so you had to look after yourselves0 I switched on my ancient set and found an Engilsh Channel and a film the thing kept freezing and stayed like that forever I never got to see the middle or the end of this film ,you would think that it would not wound their budget to update the place and give Holiday makers the value for money that we have paid for.
There has been some talk about whether to take Dollars or Pesos it makes no difference I took both but I must admit that they snatch your hands of for Dollars, take a lot of Ones as everybody expects a Tip, and some even ask you for one, don’t forget to save money for your exit from Mexico 780 Pesos or £42 English this I think is Daylight Robbery by the Mexican Govan remember same price for everyone including children. Cash only no Credit Cards, ,I am writing to our Chancellor to suggest anyone coming to the UK should be charged to Exit the Country. What a way to raise Revenue.
Finally I would rate this complex as no more than 2 stars, would I visit Mexico again NO, everyone is on the make the tip attitude is getting like the US with some even telling you what percentage you should donate, and the Exit tax is absolutely outrageous, Pay the extra for the Premier Seating on the Aircraft it is well worth it.and Good Luck
- Also Known As:
- Bahia Principe Akumal
- Gran Bahia Principe Akumal
- Bahia Principe
- Bahia Principle
- Bahia Principe Mexico
- Gran Bahia Principe Hotel Akumal
- Mexico Bahia Principe
- Bahia Principe Tulum
- Bahia Principe Riviera Maya
- Grand Bahia Principe Akumal Riviera Maya, Mexico
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