This is my 5th trip to the Mayan in 5 years (always staying at All Inclusive Resorts), and this was my first stay at the Bahia Principe, Tulum. This is my written review of any resort, simply becuase I felt I had to write one.
Trip Date: Apirl 27 - May 5.
At every All inclusive I've stayed at (4 stars +), there's always been some sort of "wow Factor", whether it be great bar service at a particular bar in the resort, great food selection, beautiful rooms, room service etc. Unfortunately no wow factors existed at this resort. Everything was just "okay"
I'll start with the good stuff.
It was my 30th birthday on the night of arrival, and was greated with a small bottle of tequila and a first basket, which was very nice.
The Self Serve tequila bar was unique. They have about 10-12 flavoured tequilas for you to taste. I'm not much of a tequila drinker but did try a couple, and they were quite flavorful.
The Golf course was fun, and challenging. Green fees are included if you are staying at the resort, however a mandatory golf cart, and club rental will set you back $100-$130.
The Day time Activities staff were great.
And now for the not so good.
1) THE FOOD - My wife and I love our food on vacation, and unfortunately Bahia did not deliver. The Tulum buffet is by far the worst of the 3, and should be avoided altogether. (Akumal was much better). Take breakfast for example. Some mornings instead of sausages, they cut up hot dogs and actually called them sausages. The scrambled eggs still had unscrambelled egg yolks in them. Bacon and hashbrown were a rarity, and when bacon came out, there was a heard of people racing to get some before it's gone.
Dinner was just as bad, at the Tulum buffet anyways. So many empty trays at any given time. It was difficult to fill a plate items that I enjoyed, and I'm not picky at all. As I mentioned before, the Akumal buffet didn't even compare to Tulum. Do yourself a favour and take a tram to Akumal.
As for the A la Carte restaurants, they weren't bad, but they weren't amazing either....Just OK. Also, if you book with Air Canada Vacations, you get 4 dinner reservations instead of 3. HOWEVER if you don't book your restaurants the minute you get there, chances are they'll be booked up. We met tons of people who couldn't use their 3 reso's becuase of lack of availability. Funny enough though, every time we ate in a restaurant, it was filled to less than 50% capacity, so obviously the resort's trying to save money, and when that happens, the food quality is the first thing to go.
2) Service - There were tons of Mexicans staying at the resort, either on day trips or for a couple days. Obviously the resort has offerred lower rates to fill rooms, which is fine, but I draw the line when bartenders are serving people behind me who speak spanish first. The service at the snack bars were no better, both service and food availability. the Snack bar has a menu to order from (chick tacos, ribs, nachos etc), and from the several items on the menu (maybe 10) the only items available all week were hot dogs, hamburgers, and a pathetic attempt at "nachos". And when you ordered, they'd look at you pissed off that you're making them work.
The service at the restaurants were great.
3) Beach - Horrible, period. Rocks, rocks and more rocks. You have to head to Akumal for a better beach. There are no bars on the beach either.
4) Rooms - Old and need major updates. The ceiling fan was quite noisy (squeeky) and the AC did not work well at all.
5) Distance - If you're booking this resort, then you obvisouly know it's not close to the airport, or Playa for that matter. Akumal is close, which is a great place for a day trip to snorkel and lounge on the beach. It's too bad that place has blown up in the last few years. 5 years ago we had the beach to ourselves. This time around it was absolutely packed and tour companies have taken over the snorkeling area.
Overall the resort was "adequate". You make best with what you have. This resort happen to be a great deal at the time (800 + taxes), and for that price you can't complain too much. However I had friends who paid double that for the same week. If you're paying 1600 + for this resort, there are many better options. My best experiences with All Inclusives have always been with the Iberostars.
Villa 11 - Close to the beach and Snack Bar. Any further out than that and you'll be taking a t...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC