Really enjoyed our two week holiday at the Gran Serenis (26.05.12-10.06.12). I know its all down to opinion but the hotel and staff were excellent, always helpful. The waiter, William, was brilliant in a couple of the restaurants. All the restaurants were great, particularly the French and Japanese.
Me and the wife had a massage at the spa on the beach front with Alberto (I think) and it was surreal - really amazing.
Whilst I agree with some of the comments re. Thomas Cook the trip to Chichen Itza IS worth booking through them because it includes an hour at 'Ik Kill' which is a natural pool in a cave where you can dive in. One of the best things I've ever done.
If you're going to Coco Bongos (which you should), book with Yair or Laura at the hotel as the transport is direct and the drinks are free. The staff at Coco Bongos brought us more drinks than we could manage to consume. I asked for a beer and he brought me a bucket of 4 Sol. When I was on my last beer he brought over another 4! They also make sure everyone is back on the bus to the hotel which was a big thing for us.
There was always people cleaning every area of the hotel at all times. Only slight complaint was they started very early on in the morning, including leaf blowing at 7:30am, and for those of us who enjoy a lie in found it difficult to get back to sleep! Only a minor complaint though.
- Also Known As:
- Grand Sirenis Riviera Maya Hotel And Spa
- Grand Sirenis Riviera Maya Hotel Akumal
- Grand Sirenis Riviera Maya
- Grand Sirenis Riviera Maya Akumal
- Grand Sirenis Mayan Beach
- Grand Sirenis Mayan
- Grand Sirenis Mexico
- Gran Sirenis
- Grand Sirenis Riviera Maya Hotel
- Sirenis Riviera Maya
- Grand Sirenis Riviera Maya Hotel & Spa Mexico - Akumal
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