we stayed there on valentines night .... our room was lovely but on the afternoon the couple that were next door 2 us but situated above us arrived & played loud music we couldnt hear ourselves talk my husband let the reception staff know & she did go & have a word & they turned it down a bit but at 10pm untill 7am they argued & bangd doors & had music playing loudly we didnt complain again as reception had already told them we had complained it really spoiled our stay there l think the man out of the couple was known to the staff as he lived local so they didnt want to confront him .... when we checked out they did say they had had a lot of trouble with them all night we let reception know how unhappy our whole night had been as a result of our room neighbours & they let us off with our drinks bill as compensation but as l had only had 2 half's of larger & 2 pints for my husband it was a small token also when we were having our romantic evening meal which was cooked to perfection l must say we had to sit with this couple who all through the meal were loud & abusive & cursing at no time did any staff ask them to keep it down but it all fairness l think the staff (female) were scared & l do think they should of had a male member of staff to deal with this it has really put us off returning !!!
- Also Known As:
- Ennerdale Country Hotel
- Ennerdale Country Cleator
- Ennerdale Country House Hotel Cleator, Cumbria
- Official Description (provided by the hotel):
- The Ennerdale Country House Hotel is a Grade 2 listed building nestled within 5 acres of tranquil landscaped gardens and Italian fountains and figurines. As you walk through our large beautifully refurbished hallways you will pass by painstakingly restored original fireplaces and ceilings and you will start to realise that this is only the beginning of an experience you will never forget. ... more less
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