We were flying from the airport mid morning for a weekend in Spain, staying with friends and decided to stay here the night before.
We arrived in the late evening and had a very courteous check-in and went to our room. A little while later, we discovered that we were short on towels, so rang reception.
Within 5 minutes, a fresh bale of towels were delivered to the room - fare more than we needed and all done with a smile.
After a very good breakfast (except that the OJ was a little watery!) we drove to the Airport car park - cheaper and more convenient for our short break - and on the shuttle bus to the terminal, realised I'd left my mobile phone in my car. What a numpty!
We only had hand luggage and time was tight.
I spoke with the bus driver and he pulled out all the stops to arrange transportation back to my car to retrive it and I got to the check-in in time.
A lady security officer at the airport was also so helpful
It would seem that everyone at EMA tries very hard to go the extra mile and do it with good humour!
- Also Known As:
- Holiday Inn Express East Midlands Airport Hotel Castle Donington
- Holiday Inn Express East Midlands Airport Hotel
- Express Castle Donington
- Holiday Inn Derbyshire
- Castle Donington Holiday Inn
- Express East Midlands Airport
- Holiday Inn Express East Midlands Airport Castle Donington, Derbyshire
- Official Description (provided by the hotel):
- Welcome to contemporary Express by Holiday Inn hotel at East Midlands Airport. With a great location, public areas & air conditioning in all guestrooms, you re sure of a great visit. We're just one mile from the airport and 35 miles from Alton Towers. Each of our 90 air-conditioned guestrooms can accommodate up to 2 adults & 2 children & feature flat screen TV, free Wi-Fi, power shower, hairdryer & tea/coffee making facilities. Our room rates are competitive & include complimentary continental breakfast. For your convenience we also offer on-site car parking packages and deals including Alton Towers tickets. The Express by Holiday Inn s location is perfect for meetings with both the M1 Motorway & East Midlands Airport just minutes away ensuring easy access for delegates. Nottingham East Midlands Airport is served by major airlines including ThomsonFly, Ryanair and BMI Baby so we regularly welcome international guests for meetings in our 4 conference rooms which can accommodate up to 40 delegates. The refurbished Great Room is an informal place in which to relax with breakfast, chill out with a drink from the bar or enjoy an evening meal from our tasty menu.Our hotel is also a great location for visiting Derby & Nottingham, Donington Park Race Circuit, Donington Open Air Market, the Peak District or Alton Towers. Wi-Fi is free for guests who book directly with the hotel. ... more less
- Reservation Options:
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