Stayed here for the second year for 9 and 10 days at a stretch, Charming hotel, charming staff and an absolutely perfect location if you want to be within walking distance to most of Cleveland's cultural attractions. Breakfast is included in the room rate and is good although don't arrive in the last half hour- chances are there's nothing much left. Otherwise blueberries, croissants, crumpets, pastries, eggs, waffles, bacon - Yum.
I subtracted a star because one night we had a baby next door who screamed at the top of his or her lungs (which appeared super-humanly powerful) for what seemed like most of the night. We realized that , as on a plane, babies have to be somewhere and while we hardly slept a wink we were pretty pragmatic about the situation at the time. But then we discovered that the hotel was not at all full that night (meaing the family could have been isolated from other guests) and resentment set in not least because we were told that a) a hotel policy involving inquiry as to whether guests have children with them is discriminatory and b) if the family wanted a kingsize bed (making them certain candidates as our next-door neighbours) and they were refused such an arrangement that too was discriminatory. I must say we didn't quite get that. We felt that we were discriminated against by being presumably the only people in the hotel apart from the poor baby's parents (hopefully!) who didn't get a wink of sleep. We felt we were discriminated against by NOT being ofered an alternative sleeping arrangement for ourselves that night. We would have chosen a quiet night (albeit in twin beds which were certainly available) above anything. The $50 discount we were given to acknowledge our inconvenience went someway towards diluting our chagrin but unfortunately did not have the same effect on my sleep-deprived migraine which hung around for days afterwards.
Tip: Especially if you are a performer with the orchestra or if you are an academic requiring a reasonable night's sleep, make enquiries as to who your neighbours are (because you won't be told) to ensure that you are in a state to function appropriately the day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC