This was the first time I stayed at an Intercontinental. The occasion was the hospitalization of both parents, at the Cleveland Clinic, and I needed a place nearby. The Hotel is actually connected to the Clinic, via a skyway, and very convenient. Also, there is a Cleveland Clinic rate.
I found that while costlier than say a Hampton Inn, the service and stay experience was accordingly better. Service was top notch, as witnessed by our experiences. I stayed here probably a couple of weeks. Any requests we made from time to time - change the sheets, e.g. - were done and they checked to be sure they were done. The women cleaning the rooms were so nice and did not disturb at all, were tactful and always had a smile. We had a family friend, a young man a couple months shy of 21 who works for us, who stayed one night. Apparently there is a rule at hotels about being 21 - the manager immediately smoothed the way for us, no problem, as we needed him with us and had been staying there a number of days. Even the guests in the hotel elevator were solicitious! Whether with myself on my own, or asking after my Mum after his discharge, in her wheelchair.
Yes, it is a bit pricier...but you get what you pay for. Highly recommended. I understand that the restaurant has a good reputation, but never got around to trying the fare.
Only change I would make is to ask that the Hotel be clearly marked from the Skyway side, which it generally is not. This made finding the Hotel troublesome at first. It would also be great if there were an intercom there, for the Hotel to buzz guests through after 9pm.
- Also Known As:
- Intercontinental Cleveland
- InterContinental Hotel Cleveland Ohio
- Official Description (provided by the hotel):
- The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more less
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