Do not stay here it’s an awful place. We only stayed as most other places were full, and we did not fancy driving back to London after a day at the seaside. It was truly, truly overpriced. The double bed was two single beds pushed together, not too big a deal you’d think, but the beds were different heights and so were the mattresses we both woke with sore backs. You had to forewarn the owners of what time you would be down for breakfast and call in the morning 15 mins before going down and tell them what you wanted. All the furniture was very dated and the room smelt damp and the window ledge and window pane covered in bird excreta. The TV was a small 1980s portable with no picture. Breakfast was Lidl`s own cereal, the milk was watered down or skimmed. The sausage was dreadful the cheapest they could find, 1 tea bag in a pot made to share between 2, had to ask for extra tea bags used 5 in the end as such cheap bags needed to brew the tea. All the food served was Luke warm the beans were actually cold. These people should not run a hotel in England.
Avoid all together
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This is rather sad. The ulterior motive of these individuals is so obvious from their language. Nothing they have said is true. We are professionals. My wife studied catering in the Southeast London College and has a degree in Hotel Management . She is a full member of Hotel and Catering management Association (HCIMA) now known as Institute of Hospitality (IH). She worked in various hotels before we became hoteliers ourselves. I am a professional manager with a post-graduate degree in Management and an LLB Degree in Business Law.
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These people must have booked a twin room . We only combine beds on request when no double rooms are available and to the satisfaction of "all" of the guests. The beds and mattresses are the same and when done the bed becomes a king-size bed and that is why we readily oblige. It is mainly to do our guests a favour, part of the good service, for which sane people are grateful for.
We have a policy and request that guests phone us 10 minutes before they come for breakfast, to tell us what they would like to have. To educated people, this has been seen to be excellent and popular policy. We like to treat our guest on individual basis. People may wake up later than anticipated. When they are able to call before breakfast and give us their choice of breakfast, they will come down to a hot breakfast without having to queue or come down to a cold, cooked breakfast. These people may have come later than their given time, which was their own fault.
We are a 2 star graded hotel (graded by professionals and not biggots) and we are proud of what we have and of our service to the industry. We are british and proud to be so. We have been in this business for over seven and a half years and we shall not be hindered by any biggottry from envious individuals.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC