Staff friendly and helpful. Bed comfy. Main issue for me was shower didn't work at all due to ridiculously low water pressure. Turned bth tap on and when you pulled the button to turn water from bath to shower, the lack of water pressure meant it didn't work at all. Reception said this is due to the low water pressure in the town, but I don't think this is acceptable for a hotel not to have a working shower, and if they know about the issue they should ideally get a water pump, or tell guests. Took ages to run a bath. I think they also need to improve the signs so you can find your room. Told to go across from the reception but no signs on the opposite door to tell you it goes to rooms (other door led to back of estate agents as I found out!) and then a bit of a maze.
- Also Known As:
- Best Western Tonbridge
- BEST WESTERN Rose And Crown In Tonbridge Kent
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