check in gr8 swift but no useful info at all no passes not given even though paid for in advance, got to caravan pleasant enough although a fair way from anything in a dinghy non pleasant area no bed linen given but very clean and tidy.first night was lovely as didnt use the complex went on the walk on the coast and headed back passed pleasure island (which was closed the whole of our trip and priced extortionately) found the trawerlman which we recommend as was lovely family friendly and great food. The morning of the first encounter of the hell complex headed to reception which took us a good 15 mins from our caravan fine on the first few treks to and from but totally wiped out the kids from the second onwards and the onsite train seemed to be obsolete as never saw it once and was never given any info on where or when this ghost train ran for passes was a confusion about the passes and ended up paying again for them not impressed but hey apparantly they were needed. found the pool which was the only saving grace of the whole trip was abs brilliant and my two children were in there constantly , lifeguards need attitude enhancements though, my boy went in the deep end and is not a good swimmer and i pulled my 4 yr old towards him to get him into the shallow end and was whistled as consistently whilst trying to do so the lifeguard shouted at me and pointe to the nonswimmers allowed sign which i politely replied ok i know im just getting him from there and was then shouted at again because i still had my 4 yr old with i then had to loudly explain that my 10yr old boy has learning difficultys and cant read and that he could of in seeing my struggle have gotten off his backside and helped br running roudn and directing my boy from there himself instead of humiliating me and him. i booked my boy on the gliders and was told that it was ok for him even though he exceeded the age limit to the get him there on time to be told he couldnt do it asd the person who booked him in was only a trainee and had only been there an hour which obviously left me with a distraught child we then decided he could do the aqua jets instead and gave him the money and told him to go book to he came back and told us that he was booked into the gliders and was allowed on them after all, total mess up and unnesecary disgusting drama caused for clearly no point, left flabbergasted. the staff were rude onnoxious unhelpful and arrogant even towards the children the noise level will be remembered unpleasantly as the arcades are sitated to the point of you cannot avoid them and had constant headaches in all areas of the complex there is no place to get any peace except the caravan . the owners of the caravans are exceptionally rude to the general holidaymakersw although the majority of the general chav huh um sorry holidaymakers are all from the north which was ok but as we are not from the north were made to feel completely alien foreign and uncomfortably with very few and far between friendly exceptions they were also very intimidating overwhelming and standoffish throughout the stay , ita for us a hell hole money spinning headache the passes which you think are for exclusive use of facility are useless as everything is charged for on top seperatlt ie the kids club activtys the swimming extra activity sessions any activitys full stop except for using the general pool total waste of money. My partner was left entirely twiddling his thumbs as we picked the site for its apparently fishing lakes , he checked these out and was dissapointed to say the least they were just ponds for any serious feeder fisherman werent alloowed to feed the fish and had to pay for sessions between certain times , as my partners entertainment was going to consist of mainly fishing this was a complete blow to the system for him as he doesnt use swimming pools hates arcades and thaqt left him siting in various place around the complex alone watching us swim there was no entertainment for adults and the poorest entertainment for children i have evr seen to sum up them do not reccommend for familys with small children or any one with disbiltys or anyone thats not from the north of england. absolutely catorgorically nevr evr again and has by a long way been the worst place we have ever been too.
pick the sea veiw away from the complex
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