Used this Premier Inn as a stop over on the way back from collecting daughter from barracks in York. Check in, pay on arrival, room, all excellent as like other Premier Inns we have stayed at. No complaints at all, even offered us help with swipe card for lift and to assist with suitcase.Good nights sleep despite some road noise. Thank you.
However the attached restaurant is a shambles, too small and average food.Drinks and food orders taken quickly and courteously but the wait for food was tedious. OK , I don't mind waiting if it's to be a truly presentable and tasty meal but this was disasterous. I was presented with the most inedible piece of rump steak. It was one solid lump of gristle, fat and sinuet. Any half decent chef would not even have bothered to cook it let alone serve it to a paying guest !! I have eaten steak all around the world (and from various animals) but this was not even recognisable, I would not even have given it to a stray dog. I couldn't even cut a corner to see if it was rare/medim ! The other meals were OK but not spectacular. I have to give the staff (Lucy and Steve) a pat on the back as they did try and salvage the situation when I pointed out the mass on my plate pretending to be steak but by the time they finally got round to offering to cook another I'd already eaten the cold peas and chips as I was hungry and didn't want to spoil our already interupted family meal.
Advice - avoid the restaurant, go to McDonalds or fish and chip restaurant also on site. At least you know what you'll be getting !!
- Also Known As:
- Premier Inn York South West Hotel
- Premier Inn York South West Hotel Bilbrough
- Premier Inn York
- Premier Inn South West
- Premier Inn York South West Bilbrough, North Yorkshire
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Premier Inn York South West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.