I arrived at the Liongate Hotel, Hampton Court Road, Hampton Court, London KT8 9DD, and when checking in, enquired as to whether I was too late for the dinner meal (indicated on the fax as having a value as not greater than £21.00) only to be told that the 'hotel' does not
cook or serve ANY meals at the weekend and the next available meal would be breakfast the following morning.
My room was room 7 which was 2 floors up and when I got there, I was to find that the fun was only beginning (and I mean that rather sarcastically believe me) as when I entered the room I found that all
was not as it perhaps should be.
A prison cell is 7 foot by 6 foot, and the room I was in including the bathroom was 9 foot by 8.5 foot, and now let me outline to you what was to be found therein...
BATHROOM
1. A ceiling crack which ran from one side of the ceiling to the other and some plasterwork fit to fall out of place;
2. Scum and milldew formed around the edge of the bath and a streak line of it from the base of the tap unit right down side of bath into plughole;
3. Brown water stain marks on the tiling around the area where sealant would normally be located;
4. Tiling pieces missing, replaced with milldew;
5. Towels provided were unclean.
I decided that I should make a mini-recording of the conditions and did so with my mobile phone recorder and sent the recording back to colleagues in Ireland so that they could see for themselves how I was
being 'looked after' and the bedroom was no better...
BEDROOM
1. Nail clippings near the right hand side of the bedside locker were
very evident to the naked eye;
2. Cushions alongside the pillows were filthy and white-stained, the natural hair oils of other guests was very evident on the cushions alone and that is saying nothing about the pillows themselves;
3. The bedthrow at the end of the bed was similarily stained;
4. Between the sheets which I pulled back was the remains of a moth or two (I was not going to dissect to count) and the sheet was also stained with body fluids;
5. The normal service of a kettle and cup/saucers with mini servings of tea and coffee was available - with one teabag and 2 mini-milk pots.
6. Only one staff member on at all times and it only came to light yesterday that they had not passed on at least 5 mesages to me from others looking for me.
I felt the best thing for me to do was to ensure a good night sleep for myself was return to Heathrow Airport and attempt to get some semblence of normality and sleep.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other