My Wife, 4 year old daughter and I have just returned from a 4 night mid week break at the Bognor Regis resort. Having only ever visited the Skegness site before we opted for a change and, despite reading some negative reviews of this resort before we went, we were pleasantly surprised by our experience. It must be said however we visited the resort the week before the May bank holiday, i.e. the resort wasn't that busy - a member of staff suggested that there were approx' 2700 guests there that same week - approx' 5000 were expected the following week!
The following summary is provided on the basis that when we were there the resort was nowhere near full guest capacity. Had the resort been any busier then I really believe the place would have been unbearable. The resort and all its amenities are small/compact compared to the Skegness resort and does not lend itself to high numbers.
In summary....
All staff (except the one)! throughout the resort were very friendly and helpful, right from first arriving on resort to checking out of the hotel.
Make sure you keep a look out for the OAPs on electric scooters otherwise you'll be mowed down - electric scooter city!
Stayed at the Shoreline Hotel in a Columbus Quarters room (339), we had asked for a room on the south west corner of the building to gain better sea views and this was provided. I would recommend anyone to do the same (either SE or SW corner of hotel) as you are then away from the hotels lifts and stairs, and also the resort amenities so there is less noise and you have a much better sea view.
Hotel restaurant served some great meals, Restaurant priced meals though, i.e. not cheap, but nonetheless they seemed freshly prepared and good quality.
Unlike the Skegness resort where the kids evening entertainment happens in Reds, all kids entertainment at Bognor happens in the skyline. There is very little seating, many inconsiderate pushchair owners used them to full advantage to reserve space and even with the small number of guests the place soon became very congested, unpleasant, and even hostile - be prepared at busy times! The entertainment however was good and thoroughly enjoyable.
We tried the sun and moon restaurant one evening which we regretted. Having heard the place had been refurbished for 2008 we had high expectations of cleanliness and quality. The seating was grubby, menus even stuck to the table, foodstuff was accumulating under the tables where it wasn't being cleaned. The staff and premises need better managing!
The Splash swimming pool, again compared to Skegness is dissapointing. Butlins seem to have put in place excessive litigation limitation measures everywhere, which has detracted from alot of the enjoyment factors that you associate with Butlins. I took my daughter in alone as my wife is heavily pregnant, but found the experience a little traumatic. The changing and toliet facilities need cleaning better/more regularly. In one of teh two male toilet cubicles there was faeces under the toilet seat and on the soap dispensers - not nice! However I did notice the lifeguard spraying air-freshener in there - shame it wasn't disinfectant!! The swimming facilities themselves are limited and after 45 minutes we were bored and ready to get out. Be aware you have to be over 1.45 metres tall to use the rapids even if acompanied by an adult - couldn't understand it.
Could go on, but to end here I would recommend:
use the Shoreline Hotel if possible as opposed to the 'chalets' which are very tightly packed in to a small space, and don't look too good.
Try to go to the resort off-peak if possible when guest numbers are low.
Don't stay any longer than 4 nights as you really run out of things to do both on and off resort (in local area).
Try out the breakfast with the characters one morning (at the Papa Johns restaurant) - great for the kids
Start queuing/reserving seats for evening entertainment early to avoid dissapointment and a long time standing.
Watch out for those electric scooters!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Families with Small Children
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene, pet owners
I selected this hotel as a top choice for:
Theme / Amusement park