My brother had his wedding here in mid november, and gosh what a drop in standards from my own wedding back in 2001, also held at South Lodge - cold and below standard food, very surly staff, agressive chasing of bills, complete lack of the personal touch so synonymous with this establishment a few years ago. It would appear they have lost their way with the two extensions to the property, clearly designed to take the hotel into the corporate market, and in this vision they have forgotten to maintain the standards the old customers came to expect ,in line with the high prices they charge. fond memories lost! Formal letter sent to general manager, standard e-mail response came back, but otherwise ignored (so far!)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Great food / Wine